Ticketing Reservation Job Vacancies in Odisha

As an Airport Information Desk Associate, your main job will be to help travelers at the airport by providing them with useful information and support. You will play a key role in ensuring that passengers have a smooth and pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Greet travelers warmly and assist them with their inquiries about flights, terminals, and airport facilities, ensuring they feel welcomed and informed.- **Provide Information:** Offer accurate details about flight timings, boarding procedures, baggage policies, and other airport services to help passengers navigate their travel plans effectively.- **Handle Queries:** Respond to questions and concerns efficiently, acting as the first point of contact for any issues that arise, ensuring quick resolutions.- **Manage Waiting Areas:** Keep the information desk and surrounding areas organized and clean, creating a welcoming environment for travelers.- **Report Issues:** Inform management about any significant issues or passenger complaints so they can be addressed promptly and effectively.**Required Skills and Expectations:**- Strong interpersonal and communication skills to interact effectively with diverse travelers.- Ability to remain calm under pressure and manage multiple inquiries simultaneously.- Basic knowledge of airport operations and services is a plus, although training will be provided.- A friendly and approachable attitude, ensuring all passengers feel valued and cared for.- Willingness to work flexible hours, including weekends and holidays, to accommodate the busy airport schedule.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Hiring for 7 Airport Information Desk Associate Jobs in Nashik, Nagpur, Surat, Vadodara, Bhubaneswar, Guwahati, Jammu, Mysore, Vijayawada, Kozhikode/Calicut, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Flight Information, Air Ticketing, Ground Staff Activities, Ticketing Reservation, Ground Operation, Ground Management, Airport Ramp etc.

We have vacant of 100 Airport Information Desk Associate Jobs in Kolkata, Kolkata South, Kolkata, Calcutta Greens, Kolkata, Howrah, Hooghly, Murshidabad, Kalimpong, Siliguri, Asansol, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Aviation, Ground Staff Activities, Ticketing Reservation etc.

Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com

As an Air Traffic Controller, your primary responsibility is to safely and efficiently manage air traffic in and around airports, ensuring the seamless flow of aircraft both in the air and on the ground. You will be responsible for communicating with pilots, issuing take-off and landing instructions, and monitoring weather conditions to ensure safe flight operations.Skills required for this role include excellent communication and decision-making skills, the ability to work under pressure, and strong problem-solving abilities.

We are looking for 60 Air Ticketing Executive Posts in Kolkata, Ranchi, Delhi, JHARKHAND, Murshidabad, Asansol, Patna, Siliguri, darjilig, Bhubaneswar, with deep knowledge in Reservations, Communication Skills, Air Ticketing, Ticket Booking, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A if you have any queries contact this no (9330374107)

Job Openings for 150 Air Export Executive Jobs for Freshers in Kolkata, Howrah, Hooghly, Kharagpur, Tatanagar, Jamshedpur, Asansol, Cuttack, North 24 Parganas, South 24 Parganas, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Grooming, Communication, Ticketing Reservation, Passenger Handling etc.

An Air Ticketing Associate (also known as a Ticketing Executive or Agent) is a customer service and sales professional responsible for assisting passengers with travel arrangements at an airport or travel agency. This role is essential for a smooth passenger experience, involving everything from initial booking to managing flight changes and documentation. Key ResponsibilitiesResponsibilities typically center around customer interaction and accurate data management: Booking and Sales: Book domestic and international flight tickets, issue new tickets, and process reissues, cancellations, and refunds using computerized reservation systems (GDS).Customer Service: Provide information about flight schedules, fares, and availability, and assist passengers with inquiries, seat assignments, and baggage handling.Documentation and Compliance: Verify passenger travel documents, such as passports and visas, to ensure compliance with security and airline regulations.Problem Resolution: Address and resolve customer issues related to bookings, delays, or lost baggage, coordinating with other airport staff and airlines as needed.Record Keeping: Maintain accurate records of all transactions and passenger details in the booking system. Qualifications and Skills (2025 Outlook)Employers seek candidates with a mix of soft and hard skills: Education: A minimum of a 10+2 (high school diploma) is required, but a bachelor's degree or diploma in travel and tourism, hospitality, or aviation management is often preferred.Experience: Freshers are often hired, with training provided, but prior experience in a customer-facing role or travel industry is an advantage.Technical Skills: Proficiency in Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre is a strong requirement.Soft Skills:Excellent communication skills in English and Hindi (and often other regional languages).Strong customer service orientation, patience, and a positive attitude.Attention to detail and strong organizational skills for error-free documentation.Ability to multitask and remain composed in a fast-paced airport environment.Certifications: IATA-certified courses in air ticketing can significantly boost job prospects. Salary Insights (India, 2025)Salaries for Air Ticketing Associates in India vary by experience, location, and company: Average Annual Salary: The typical range is approximately 1.2 Lakhs to 5.5 Lakhs per year.Fresher Salaries: Entry-level positions for freshers often range from 1.3 Lakhs to 4.5 Lakhs annually.Location Impact: In major cities like Kolkata, the average annual salary is around 5.03 Lakhs, with entry-level positions averaging approximately 3.83 Lakhs.Experienced Professionals: Those with over 8 years of experience can earn an average salary of over 6 Lakhs per year. Career growth opportunities include progressing to roles such as Senior Ticketing Executive, Reservation Supervisor, or Airport Duty Manager.

As an Air Ticketing Associate , you will be responsible for handling air ticketing reservations, managing air freight bookings, and ensuring a seamless travel experience for customers. Your key responsibilities will include processing ticket reservations, coordinating with airlines for flight bookings, and providing excellent customer service to address inquiries and resolve issues. Applicants must have basic knowledge of air ticketing procedures, strong communication skills to interact with clients and airlines, and the ability to work efficiently in a fast-paced environment. A minimum qualification of 10th pass is required, and candidates with 0-1 years of experience in air ticketing will be preferred. The role involves working full-time from our office in Bhubaneswar, so candidates should be able to commute to the workplace regularly.

We are looking for 20 Ticketing Manager Posts in Kolkata, Howrah, Asansol, Durgapur, Patna, Bhubaneswar, Jharsuguda, Behala, Kolkata, Barasat Kolkata, Nadia, with deep knowledge in Ticket Verification, Air Ticketing, Airport Ticketing, Airport Operation, Aviation, Ground Staff Activities, Air Ticketing Reservation and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree

Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry contact-9218068638skytechaviation44@gmail.com