Ticket Booking Job Vacancies in Hooghly

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service and ensuring smooth ticketing operations at the airport. Your primary responsibilities will include:- **Issuing Tickets**: You will handle ticket sales for passengers, ensuring that all information is accurate and complies with airline regulations.- **Customer Assistance**: Providing assistance to travelers in person or over the phone, answering queries about flights, schedules, and fares.- **Managing Reservations**: You will be responsible for managing and modifying flight reservations for customers, ensuring that changes are processed accurately.- **Handling Payments**: Processing payments for tickets and adding any additional services requested by passengers.- **Coordinating with Airlines**: You will work closely with different airlines to manage flight details, cancellations, and reimbursements when necessary.- **Maintaining Records**: Keeping detailed records of ticket sales and customer interactions to ensure transparency and accuracy in all transactions.Candidates are expected to possess the following skills and qualifications:- **Educational Qualification**: A minimum of 10th-grade education is required. Previous experience in a similar role is preferred but not mandatory.- **Communication Skills**: Strong verbal communication skills are essential for interacting effectively with customers and staff members.- **Attention to Detail**: You must be detail-oriented to ensure the accuracy of ticketing and customer records.- **Problem-Solving Skills**: Ability to handle customer issues calmly and efficiently, ensuring a positive customer experience.- **Team Player**: Must work well with colleagues and contribute to a positive work environment.- **Basic Computer Skills**: Familiarity with computer systems and software used for ticketing operations will be helpful. This role is ideal for individuals looking to start their careers in the aviation industry with a passion for customer service.

As an Airport Ticketing Agent, the main responsibility is to assist passengers with booking flights and obtaining their boarding passes. This includes providing information on flight schedules, fares, and availability, as well as processing ticket payments. The Agent must also ensure that passengers' travel documents are in order and comply with security regulations.In addition to ticketing duties, the Agent should possess strong communication and customer service skills to effectively assist passengers with any inquiries or issues they may have.

An Air Ticketing job involves assisting customers with flight bookings, modifications, and cancellations, as well as providing information about flights, schedules, and fares. Ticketing agents also handle check-in procedures, answer customer queries, and may be involved in baggage handling. Strong customer service and communication skills, along with proficiency in ticketing systems and computer applications, are typically required.

Airline Ticketing Agents interact directly with passengers and respond to concerns regarding flight timings, seat availability and reservations, as well as fares, and so on. They also oversee key processes like data collection, data entry, payment and verification collection, etc., for airlines.Duties/Responsibility for Indigo Airline Ticketing Executive. Assisted customers with ticket Purchases. trip planning pricing and scheduling. Complete order transactions and generated travel documentation and detailed itineraries. Entered information in the computer system to maintain updated details related to customer ticket orders, reservations, and payment methods. Greeted crew members, flight attendants, and passengers. Delivered outstanding service by interacting with customers, answering customer inquiries, and handling customer complaints. Responded politely to passenger complaints regarding ticketing and baggage handling. Addressed customer inquiries via email, telephone calls, or in person, providing prompt responses or follow-up .CONTACT PERSON 8276890527.

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