Hiring Freshers || Air Ticketing Executive

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service and ensuring smooth ticketing operations at the airport. Your primary responsibilities will include:

- Issuing Tickets: You will handle ticket sales for passengers, ensuring that all information is accurate and complies with airline regulations.

- Customer Assistance: Providing assistance to travelers in person or over the phone, answering queries about flights, schedules, and fares.

- Managing Reservations: You will be responsible for managing and modifying flight reservations for customers, ensuring that changes are processed accurately.

- Handling Payments: Processing payments for tickets and adding any additional services requested by passengers.

- Coordinating with Airlines: You will work closely with different airlines to manage flight details, cancellations, and reimbursements when necessary.

- Maintaining Records: Keeping detailed records of ticket sales and customer interactions to ensure transparency and accuracy in all transactions.

Candidates are expected to possess the following skills and qualifications:

- Educational Qualification: A minimum of 10th-grade education is required. Previous experience in a similar role is preferred but not mandatory.

- Communication Skills: Strong verbal communication skills are essential for interacting effectively with customers and staff members.

- Attention to Detail: You must be detail-oriented to ensure the accuracy of ticketing and customer records.

- Problem-Solving Skills: Ability to handle customer issues calmly and efficiently, ensuring a positive customer experience.

- Team Player: Must work well with colleagues and contribute to a positive work environment.

- Basic Computer Skills: Familiarity with computer systems and software used for ticketing operations will be helpful.

This role is ideal for individuals looking to start their careers in the aviation industry with a passion for customer service.

• Experience

  0 - 1 Years

• No. of Openings

  48

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata