Ticket Booking Job Vacancies in Deoghar

We are looking for an Air Ticketing Executive to join our team in Deoghar. This position is suitable for individuals with 0 to 1 year of experience and a minimum educational requirement of completing 10th grade. The role involves working full-time from our office.**Key Responsibilities:**- **Booking Tickets:** You will assist customers in booking airline tickets to their desired destinations. This involves understanding their needs and providing suitable options.- **Customer Assistance:** You will provide excellent service by addressing customer inquiries regarding flight schedules, prices, and availability, ensuring a seamless booking experience.- **Issuing Tickets:** You will be responsible for issuing electronic tickets and ensuring all details are accurate. Mistakes can lead to issues for customers, so attention to detail is essential.- **Handling Payments:** You will process payments for ticket bookings and resolve any payment-related queries from customers.- **Keeping Records:** You will maintain accurate records of bookings and transactions, which is crucial for tracking sales and managing customer relationships.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to interact effectively with customers. Basic computer skills are essential, as you will need to use booking systems and manage records. A good understanding of flight schedules and pricing structures is a plus. You should be detail-oriented and able to work independently as well as part of a team. A proactive attitude towards problem-solving and a willingness to learn will help you succeed in this role.

As an Airport Ground Staff member, your role is essential to ensuring smooth operations at the airport. You will work directly with passengers and aircraft, providing assistance throughout their journey. **Key Responsibilities:**- **Passenger Assistance:** Help arrive and departing passengers with check-in, boarding, and luggage inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Safely load and unload baggage from aircraft, ensuring that all luggage is properly handled and transported.- **Safety and Security Checks:** Conduct security checks and assist in maintaining safety protocols within the terminal and on the runway, ensuring all regulations are followed.- **Customer Service:** Address passenger inquiries and concerns effectively, providing information about flights, amenities, and airport services.- **Coordination with Airlines:** Work closely with airline staff to ensure timely departures and arrivals, facilitating smooth communication.**Required Skills and Expectations:**You should have good communication skills to interact with passengers and colleagues effectively. A positive attitude and the ability to work in a fast-paced environment are essential. Being a team player is important, as you will be collaborating with various departments. Basic problem-solving skills are necessary to address passenger issues promptly and efficiently. Attention to detail is vital, especially when handling baggage and ensuring safety. Since this is an entry-level position, prior experience is not required, but a willingness to learn and adapt is essential. A minimum education of completing the 10th grade is necessary for this role.