we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the companys offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.Objectives of this roleMeet weekly/monthly sales targets by developing a marketing strategy as a telesales executiveGain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solvingComply with the rules and regulations of the company by providing customer support as a telemarketing executiveResponsibilitiesConvert leads for the company through telephonic conversationsMaintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queriesStick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job roleUpdate customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executiveLiaise with the concerned department regarding customer queries and complaintsRequired skills and qualificationsHigh school diplomaPrior experience working as a telesales executive or in a similar role Fluency in English Adept knowledge of working with MS Office