Telephone Handling Fresher Jobs in Raipur

We are looking for a friendly and organized Front Office Receptionist to join our team in Raipur. This part-time role is ideal for someone who enjoys interacting with people and providing excellent customer service.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Calls:** Manage incoming phone calls efficiently and redirect them to the appropriate staff members.- **Manage Appointments:** Schedule and confirm appointments for staff and ensure visitors are informed.- **Maintain Office Supplies:** Keep track of office supplies and notify the team when restocking is necessary.- **Provide Information:** Offer clear information about our services to visitors and clients.- **Handle Mail and Deliveries:** Receive and distribute mail and packages promptly to the correct recipients.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with visitors and team members.- Basic computer literacy is necessary for managing schedules and handling emails.- A good understanding of customer service principles to create a positive experience for all visitors.- Ability to multitask and prioritize tasks in a busy office environment.- A positive attitude and a professional appearance are important for representing the office well.- Being detail-oriented to ensure all correspondence and appointments are handled accurately.This position is open to female candidates who have completed their 12th grade and have 0-2 years of experience. If you have a passion for helping others and creating a welcoming atmosphere, we encourage you to apply.

Reporting To Front Office ManagerGreeting guests: Welcoming guests in a professional and warm mannerCheck-in and check-out: Assisting guests with the check-in and check-out processesProviding information: Providing information about the hotel's services, facilities, and local attractionsHandling guest inquiries: Addressing guest requests and inquiries, including special arrangements and room preferencesProcessing payments: Ensuring accurate billing and processing payments from guestsCoordinating with other departments: Working with housekeeping and other departments to address guest needsResponding to feedback: Responding to guest feedback and resolving issues in a timely mannerMaintaining the front desk: Keeping the front desk area organized and neatAnswering phone calls: Answering phone calls and directing inquiries to the appropriate departmentCreating a welcoming atmosphere: Contributing to a welcoming and positive atmosphere for guests