Technical Support Associate Jobs

Position OverviewThe Technical Support Engineer will be responsible for providing specialized technical assistance in waterproofing works, supporting site engineers and clients, managing project activities and labor, and preparing quotations and work orders. This role requires strong technical knowledge, project management skills, and the ability to communicate effectively with both internal teams and external stakeholders.Key Responsibilities- Technical Support- Provide on-site and remote technical guidance to site engineers regarding waterproofing methods, materials, and best practices.- Assist clients with technical queries, ensuring solutions are practical, cost-effective, and compliant with industry standards.- Conduct site inspections to identify waterproofing requirements and propose suitable solutions.- Project Management- Plan, organize, and oversee waterproofing project activities to ensure timely completion.- Supervise labor teams, ensuring adherence to safety protocols and quality standards.- Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment.- Documentation & Commercials- Prepare accurate quotations based on site requirements, material specifications, and labor costs.- Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables.- Maintain detailed records of project progress, site reports, and client communications.- Quality & Compliance- Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes.- Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.

We are looking for a motivated Retail Sales Associate to join our team in Pune. This full-time position is ideal for individuals eager to start their career in retail, offering a dynamic and engaging work environment.Key Responsibilities:- **Customer Service:** Greet customers warmly and assist them in finding products. Your goal is to ensure a positive shopping experience and answer any questions they may have.- **Sales Transactions:** Process cash and card transactions accurately. You will handle sales, returns, and exchanges, ensuring that all transactions are smooth.- **Inventory Management:** Help keep the store tidy and organized. This includes restocking shelves and keeping track of inventory levels. You will ensure that the products are well-displayed and accessible.- **Product Knowledge:** Learn about the products we sell, understand their features, and be ready to provide recommendations. Your knowledge will help customers make informed purchases.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and preferably some experience in retail, though new applicants are welcome. Strong communication skills are essential, as you will interact with various customers daily. A friendly and approachable demeanor is crucial, as is the ability to work as part of a team. Reliability and a willingness to learn will be key to your success in this role. You should be comfortable working in a fast-paced environment and prepared to meet sales targets.

We are looking for a skilled Technical Support Executive with strong expertise in hardware troubleshooting, system diagnostics, and customer support. The ideal candidate should be able to identify, resolve, and document technical issues while delivering excellent communication and customer service.Key ResponsibilitiesProvide L1/L1.5 level technical support for end-users via phone, email, chat, or remote tools.Diagnose and resolve issues related to desktop/laptop hardware, peripherals, networking, and operating systems.Perform hardware troubleshooting such as RAM/HDD/SSD checks, motherboard issues, device replacements, and system performance issues.Install, configure, and maintain Windows OS, device drivers, and required software applications.Handle basic network troubleshooting (LAN, Wi-Fi connectivity, IP configuration, printer sharing, routers).Log, track, and update all support incidents in the ticketing system.Escalate unresolved issues to higher-level support teams as needed.Follow standard operating procedures and ensure minimal downtime for users.Educate users on best practices and preventive maintenance.Maintain documentation for recurring technical issues and solutions.

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Technical Support Hiring - Freshers / Experienced - International VoiceStrong Hardware Knowledge is must( Bluescreen Error Troubleshooting , BIOS , POST Issues )Any Graduate fresher or Undergraduate with 06 months exp can apply*Excellent English communication skills are mandatory* Night Shifts , Rotational offSalary - 17k to 27K ( without incentive )5 working daysWork from Office onlyImmediate joiners can applyWork Location - Aundh , PuneIf Interested , Kindly call or WA on 7020744820 - Rashmi MWE Do NOT TAKE ANY CHARGES

Hiring for 20 Customer Service Associate Jobs in meghalaya, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Customer Relationship, Domestic BPO, BPO Operations, BPO Non Voice, International BPO, Chat Support, Customer Care, Customer Service, Customer Support, Interpersonal Skills, International Call Center, Service Marketing, Technical Services, International Voice Process, Grooming, Customer Care Cons, Customer Guidance etc.

Provide on-demand technical support to U.S. customers across chat, email, or phone channels Diagnose and fix technical issues related to ServiceNow workflows, forms, UI policies, and automation. Address and resolve customer inquiries, incidents, and service requests using ServiceNow. Guarantee on-time project delivery and ensure compliance with project deadlines Participate in testing and ensuring the functionality of new ServiceNow features and updates.

Telephonic support executive, Basic knowledge of computer hardware, good knowledge of printers and printer troubleshooting, excellent communication skills,

As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.

Customer Support RepresentativeJob Summary: We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Assist customers with product-related questions and troubleshooting.Process orders, returns, and exchanges.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to resolve complex issues.Provide feedback to improve processes and customer satisfaction.Stay updated on product knowledge and company policies.Qualifications:High school diploma or equivalent; associate's degree preferred.Previous experience in customer service or support is a plus.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficient in using customer support software and tools.Ability to work in a fast-paced environment and handle multiple tasks.Working Conditions:May require working evenings or weekends.Remote work options may be available.Benefits:Competitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development---Feel free to modify this template to suit your specific needs!

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

Dear Applicant ,Greetings from Tech Mahindra Bhubaneshwar !Your Profile is shortlisted for the below Job opportunities / positions Bhubaneshwar Location.JOB Profile Education Qualification & Experience Required E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience :- Any BPO Experienced candidate can apply. JOB Profile Education Qualification & ExperienceE Commerce Technical Support:- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .Please visit at below address for the face to face interview OR Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071 Walk-In Time :- 10:30 AM to 2 PM (Sunday Close) .Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower. RegardsHr TeamFor More details ping @wahtsapp number 7655992071