-To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer\'s satisfaction
-To identify and convert the opportunities for cross selling (banking product) on customer\'s call
-Responsible for q...
- Customer service & handling team of 35+ agents. Coaching, mentoring, guiding team, Driving CSAT.
- Handling Customer Escalations.
- Ensuring the TAT & SLAs are met.
- Manages day to day operations of the process.
- Needs to work closel...
Key Skills : team leader,customer service officer,inbound voice,customer service engineer,team management,team handling,people management,team building
We Are A Placement Company Located In Balewadi Pune, We Have Very Urgent Requirement With Our Client Located In Pune Station (Multiplex Industry ) Area.
Required:- Team Leader Operations
Qualification:- Hotel Management
Duties And Responsibilit...
RS 8,00,000 To 12,00,000 Mumbai, Thane, Navi Mumbai
Company ProfileWe have vacancies based in Navi Mumbai for Chemical Engineers for our clients who are a very large, professionally managed service organisation providing range of customised market-related services. The organisation provides various ma...
Designation / Position- Customer Service Officer (Cso)
Position Reports To - Team Leader
Work Hours General- Fixed Shift
Primary Responsibilities/ No Rotation shifts
Years of Experien...
Key Skills : health insurance officer,customer service officer
To Attend the Inbound Calls of Customers in Retail Liabilities and Process the Queries & Requests to Customer\\\'s Satisfaction to Identify and Convert the Opportunities for Cross Selling (banking Product) On Customer\\\'s Call Responsible for Qualit...