Key Responsibilities:1. Provide technical support: Assist users with troubleshooting and resolving hardware and software issues on their systems.2. Install and configure systems: Set up new computer systems, including operating systems, software, and hardware components.3. Monitor system performance: Keep an eye on system performance metrics and proactively address any issues to ensure smooth operation.4. Maintain system security: Implement security protocols, perform regular system updates, and conduct system audits to protect against cyber threats.5. Collaborate with IT team: Work closely with IT team members to coordinate system upgrades, implementations, and maintenance activities.Required Skills and Expectations:- Proficiency in troubleshooting hardware and software issues to provide timely technical support.- Knowledge of system installation and configuration processes to set up new systems efficiently.- Familiarity with monitoring tools and techniques to track system performance and identify areas for improvement.- Understanding of cybersecurity principles and best practices to maintain system security.- Strong communication skills to effectively collaborate with team members and provide support to end-users.