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Job title Service HeadQualification - Diploma or BE/B tech/Electronic Engineer.Preferred candidate from Mumbai based location.Language known English & HindiJob location Churchgate-Nariman Point & Visit to client officeExperience 2-3 yrs.Skills required Team handling management, Planning and project allocation to team members. Team meeting and task completion analysis. Weekly reporting of project improvement. Technical background in electronics or instrumentation with affiliation to electronics. Work experience in the field of machinery is preferred. Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Ability to work productively, with multi tasking in minimal supervision & in pressurized environment. Experience troubleshooting and responding to customer concerns. With Strong technical capabilities understanding of tools and technology needed to complete repairs. Ability to work in a team-oriented environment. Handles sensitive issues and exhibits exemplary customer service to internal and external customers. Experience interfacing with both internal team members and external customers as part of a solution based service process. Ability to give and receive constructive feedback and appropriate coaching to customer on critical equipment. Proficient level of computer skills. Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.Roles and Responsibilities: Team member task allocation, facilitation, projection & completion of task responsibilities. Deep knowledge of electromechanical things. Assess hardware and software malfunctions. Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables. Completing Preventative Maintenance and field modifications based on inst
Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Responsibilities: Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.
Team Leader Customer Service Management TraineeCustomer ExecutiveTelecallerWalk in
Job DescriptionProcess Domestic Voice processAbout Process Manage day to day operations and drive performance of the alignedteamTitle Team Leader (Inbound Customer Service)Location Navi Mumbai - MahapeRequirementConduct regular feedback and coaching sessions with team members.Ensuring availability of staff is maintained as per the WFM guidelinesacross all allocated processes.Drive the key client metrics and SLAs within the team members andensure these are met on a daily basis.Manage shrinkage and attrition at a team level.Attending operational or quality meetings as per client schedule.Ensure compliance and adherence to organizational processes and createawareness around all compliance guidelines from GRC and QMS acrossthe floor.Mentor and assist new hires.Report deviations immediately to the leadership and respectivedepartments and act accordingly.Proactively inform manager on challenges facedAbility to Handle Escalations with knowledge on processOverall experience of 5 years. out of which 2+ years as TLEducation Any GraduateShift timings 10am to 7pm
Retail Sales Retail Store OperationsCustomer RelationshipCustomer Service OperationsStore ManagerStore InchargeSales Team LeaderAssistant ManagerRetail Manager
Looking for Store Manager - Airtel telecom only for Females and Below 33 Years can apply Responsibilities Develop store strategies to expand store traffic and optimize profitability Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc. Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices Ensure adherence to pre-defined airtel SOPs to run store operations smoothlySkills Required Good communication and interpersonal skills Ability to analyze data and derive insights Customer centricity while taking all decisions Ability to drive large teams towards specific objectives Ability to monitor store transactions Digital Savvy, ability to manage digital assets