Service Advisor Female 12th Pass Jobs in Guwahati

-Greet customers courteously and understand their service requirements.-Explain service processes, estimated costs, and delivery timelines clearly to customers.-Prepare detailed job cards, recording customer complaints and requested services accurately.-Coordinate with the technician team to ensure correct problem diagnosis and job allocation.-Coordinate with parts and accessories departments for availability of required spares.-Monitor repair and maintenance work progress.-Keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.-Keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.-Ensure the vehicle is clean, tested, and ready for handover.-Ensure complete customer satisfaction and address any complaints promptly.-Maintain accurate service records, job cards, and invoices.

Service advisors build strong relationships with their customers so that they can give in-depth advice on what is best for them with regards to repairs, cleaning, maintenance, warranty, body work, insurance and more - everything needed to care for the vehicle.

Requirement for Customer Care Jobs and You have to Sell Our Services

Candidate must possess good communication skills, good communication power,