Senior Customer Support Executive Jobs

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-hand

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

responsible for communicating with customers or potential clients via telephone to promote products or services, generate leads, and provide customer support

We are hiring for customer support executive work from home process no any hidden registration fee or any joining fee work time 4 to 5 hrs in a day Monday to Friday contact me for more information

Job Openings for 59 Senior Customer Support Executive Jobs for Freshers in Kolkata, Bardhaman, Purba Bardhaman, Purba Medinipur, Medinipur, Purulia, Balarampur Purulia, Jhargram, Jalpaiguri, Patna, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff, Airport Cargo, Passport Checking etc.

Key ResponsibilitiesManage clinic operations, patient flow, and administrative tasks.Supervise and train staff to ensure excellent service delivery.Handle budgeting, billing, and financial reporting.Ensure compliance with healthcare regulations and standards.Address patient concerns and enhance customer satisfaction.Develop business strategies to improve clinic performance.

Job Description: Customer Service ExecutiveCompany: Shop.Dharmsaar.comLocation: Vaishali Nagar West JaipurEmployment Type: Full-TimeSalary - 12-18K Per monthAbout Us:Shop.Dharmsaar.com is an e-commerce platform that provides quality products that align with our mission of promoting ethical living and sustainable practices. We strive to deliver exceptional customer experiences while fostering a sense of community and purpose.Role Overview:We seek a motivated and results-driven Telesales Executive to join our team. As a Telesales Executive, you will be the voice of Shop.Dharmsaar.com, engaging with customers to promote our products, address their queries, and ensure a seamless sales process.Key Responsibilities:Sales and Customer Engagement:Could you make outbound calls to potential and existing customers to promote products and services?Understand customer needs and recommend suitable products.Upsell and cross-sell products where applicable.Customer Support:Respond to inquiries about products, pricing, and delivery schedules.Handle customer concerns or complaints professionally and escalate as necessary.Target Achievement:Meet or exceed daily, weekly, and monthly sales targets.Contribute to team sales goals and KPIs.Reporting and Feedback:Maintain records of customer interactions and sales.Provide feedback to the team regarding customer preferences and market trends.Requirements:Proven experience in telesales, customer service, or a related field.Excellent communication and interpersonal skills.Ability to handle rejection and remain motivated.Basic knowledge of CRM systems and data entry.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Preferred Qualifications:Fluency in multiple languages is a plus.Experience in e-commerce or retail is an advantageInterested Candidate can share their CV at hr@task-robots.com orWhat's App on +91 6378740904Salary - 12-18K

Gud Commnuication Skills

Customer Service Executive/ Senior Customer Service Executive Gold Loan Business Loan LAP LoanVehicle Loan Gold Savings InvestmentsInsurance etc

This is remote job .work from home as a part time job.Day shift .5Days ka working .4Hours working time.Good Communication skills in hindi

.We are looking out for suitable candidates to our client handling retirement communities in Tamilnadu, Kerala and Karnataka.We are looking out for candidates with good communication skills in English and knowing other languages like Hindi, Kannada or Malayalam would be added advantage. We are looking for candidates in the field of marketing,sales, customer care and customer handling.Requirements: 1) Good communication in English.2) Knowledge of Excel and shortcut keys.3) Error free English typing.4) Minimum typing speed - 20 WPM5) Soft spoken6) Honest and Trust worthy.

Team Leader-Tele Calling is responsible for ensuring that Tele-calling Staff have the knowledge and skills to answer donors questions, requests for support Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.The performance of individual callers is essential to the success of a call centre. Team Leader-Tele Calling is responsible for recruiting, training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.Training programs must ensure that Callers have good knowledge about leprosy and services of the organisation, most importantly customer handling skills.Team Leader-Tele Calling uses various metrics to assess Callers performance.

Wanted Senior Customer Care Support Location -Kotturpuram Male/Female Salary 25 To 40 Thousand+ Incentives Minimum 5 Year Experience In Any Domain (But 1 Year Experience Must Have Sales Or Telecalling Or Telesales ) Good Communication Required Age 23 To Below 35 Forward Resume Call Hr Forward This Message To All Groups

We Are Hiring Experienced (Minimum 1 -4 Years) Customer Support Executive Candidates Who Can Join Immediately For Outbounding Calls.Looking For People With Sales Experience Or Worked In Target Based Call CentresOther Than There Will Be Performance IncentivesCandidates Can Come For The Direct Walk In InterviewJob Location : Temple Tower, Shop No 5, Door No (Old) 35/5, New 476, Anna Salai, Nandanam, Tamil Nadu, Chennai 600 035.Office Timing : 10.00Am To 7.00PmLanguage : Tamil , EnglishEducation : Any GraduateKey Skills : Voice Process, Out Bound , Lead GenerationJob Type: Full-TimeJob Types: Full-Time, PermanentSalary: 16,000.00 - 22,000.00 Per MonthBenefits:Cell Phone ReimbursementSchedule:Day ShiftSupplemental Pay Types:Performance Bonus

Dear Freshers ,Urgent Requirement For International Inbound Voice Process In Wipro For Kolkata Location.Wipro Bpo.No Sales No Target.Please Go Through The Jd Carefully:* Excellent Spoken English Is Required( Mandatory)*Education Criteria- Undergraduate/Graduates*B.Sc, B.A, B.Com, M.A, Bba, B.Tech, Bca, Bhm,Hotel Management,Travel & Tourism Etc. Are Eligible.* Knowledge Of Basic Computer- Ms-Office( Ms-Word, Excel, Powerpoint) Preferred.* Candidates Should Have Graduation / 12Th Original All Semester Mark Sheets & Certificates.* Should Have A Pan Card & Aadhar Card.Should Vaccinated With The Double Dose.*Job Profile- Process Associates.* Salary- 14.2K In Hand +2K Night Shift Allowance +0-5K Incentives.* Shift Timing - Night Shift.* Pick-Up Or Drop Will Be Provided.Eligible Candidate Share Cv With Subject Kolkata Customer Service

Customer Service Executive (Voice/Blended/USA) ( Only Male Candidates)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

Key ResponsibilitiesOmnichannel Support: Managing interactions across multiple platforms including live video chat, social media DMs, email, and traditional voice calls.AI-Human Collaboration: Using AI search tools to instantly surface technical documentation and using Drafting AI to craft clear, professional responses.Complex Problem Solving: Handling escalated issues that automated systems cannot solve, such as billing disputes, technical bugs, or sensitive delivery failures.Sentiment Management: Identifying a customer's emotional state (frustration, confusion, or urgency) and adapting your tone to de-escalate tension.Proactive Outreach: Contacting customers before they report a problem (e.g., notifying them of a shipping delay before they ask) to build trust.Cross-functional Feedback: Feeding real-world customer pain points back to the Product and Engineering teams to help improve the core product.