Sales Development Representative 12th Pass Fresher Jobs in Kolkata

Airline Customer Service Representative - Job DescriptionPosition: Airline Customer Service RepresentativeSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and allowances.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.Key Responsibilities:- Greeting Passengers: Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- Assisting with Check-ins: Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- Handling Baggage: Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- Providing Directions: Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- Resolving Issues: Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- Customer Service Orientation: A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- Attention to Detail: Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- Team Player: Working well with colleagues and airport staff is important to maintain smooth operations.- Problem-Solving Ability: Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!

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