Support for process and equipment documentation as well as operations documentation. Support all activities surrounding the creation, editing and formatting for other documentation as determined by client, including, but not limited to documentation supporting local products and process development operations. Provide change management and documentation management required for documentation as determined by the project lifecycle. Develop a thorough understanding of key client business systems (i.e. Document vaulting, change management, templates) and use the effectively to deliver necessary documentation to customers. Obtain, synthesize, and incorporate information into schedules, timelines, and action plans to ensure document delivery that meets client needs. Adhere to established documentation conventions such as the style sheets, style guides, client style conventions, etc. as mutually defined. Communicate project status to client management. Remain flexible to meet SME requests that come in for support during the off-shift. SEO, Web content writing, Social media posting, blog writing, Ability to work independently and knowledge of digital marketing tactics Familiarity with keyword placement and other SEO best practices