Professional Communication Job Vacancies in Vadodara

Join Atul Industries, an already booming manufacturing firm with a huge reputation in the catering disposables market! We manufacture premium paper napkins and a wide range of catering disposable products. We are looking for a confident Female Telecaller & Customer Relationship Executive to handle outbound business marketing and assist walk-in clients at our office in Makarpura GIDC, Vadodara.Key Responsibilities:B2B Outbound Calling: Reach out to potential clients including caterers, restaurants, hotels, resorts, hospitals, and the broader hospitality sector to market our products.Lead Generation & Sales: Explain product specifications, share catalog details, quote wholesale pricing, and build long-term business relationships.Offline Customer Handling: Welcome and manage occasional incoming B2C footfall/walk-in customers who visit our facility offline.Database Management: Follow up regularly with existing corporate clients and maintain clean records of daily calls and sales inquiries in Excel.Requirements & Key Skills:Education: 12th Pass or Graduate.Experience: 0 to 3 years in telecalling, retail sales, or hospitality customer service (Freshers with excellent communication are welcome).Languages: Fluid fluency in Gujarati and Hindi to easily pitch to regional caterers and hotel managers.Skills: Enthusiastic phone manner, basic computer skills (MS Excel/WhatsApp Business), and a welcoming personality for offline clients.Location: Candidates living in or near Makarpura, Manjalpur, Tarsali, or Maneja are highly preferred for a seamless commute.Why Join Us?Work with a trusted, highly reputable, and rapidly growing brand in the industrial hub of Makarpura.Day shift only with a safe, professional, and corporate factory-office setup.

As a Business Development Executive, you will play a vital role in the company's growth by identifying new business opportunities and building strong relationships with clients. Your primary objective will be to help the company expand its market presence.Key Responsibilities:- Market Research: Conduct thorough research to identify potential markets and customer needs, helping to shape the companys strategic direction.- Lead Generation: Generate new leads through networking, social media, and other channels to create a robust sales pipeline.- Client Relationship Management: Build and maintain relationships with clients, understanding their needs to provide tailored solutions.- Sales Presentations: Prepare and deliver effective sales presentations to prospective clients, conveying the benefits of our products and services clearly.- Collaboration with Teams: Work closely with marketing and product teams to align strategies and ensure consistent messaging across all platforms.- Contract Negotiation: Engage in negotiations with clients to finalize contracts, ensuring a win-win scenario while adhering to company policies.Required Skills and Expectations:Candidates should have a postgraduate diploma or an MBA/PGDM. A minimum of 1 to 4 years of experience in business development or sales is essential. Strong communication and interpersonal skills are crucial for building client relationships. You should be self-motivated with excellent problem-solving abilities and have a good understanding of market trends. Familiarity with CRM tools and sales software is a plus. You will need to work from the office in Vadodara, so being local or willing to relocate is important.

COMPUTER KNOWLEDGE AND GOOD IN GUJARATI HINDI COMMUNICATION

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Key Responsibilities:Serve as the primary contact for users seeking technical assistance via phone, email, or helpdesk system.Monitor and prioritize incoming IT support tickets.Assign and escalate tickets to appropriate support teams or personnel.Follow up on open incidents and ensure timely resolution.Maintain accurate records of issues and solutions within the helpdesk system.Prepare Daily/Weekly/Monthly/Yearly reports on support metrics and ticket statuses.Assist in creating and updating IT support documentation, FAQs, and SOPs.Coordinate with vendors and third-party service providers for issue resolution when required.Ensure end-user satisfaction by maintaining high-quality support standards.Requirements:Local Vadodara candidates are highly preferred.Bachelors degree in Information Technology, Computer Science, or related field (preferred).Proven experience in IT support/helpdesk environment.Good knowledge of Windows OS, MS Office, remote desktop tools, and ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow).Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Ability to work under pressure and handle multiple issues simultaneously.ITIL Foundation certification (preferred but not mandatory).Key Skills:Ticket Management & Helpdesk ToolsCoordination & Escalation HandlingBasic Troubleshooting (Hardware, Software, Network)Communication & Customer ServiceReporting & DocumentationTime Management

Customer Acquisition SpecialistWork From OfficeWhat We Offer:Transportation allowanceCanteen SubsidyHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & RecognitionInternal movement through IJPWhat You Will Be Doing:Initiate contact with potential U.S. business customers through phone calls, emails, and other electronic communication.Conduct outbound and inbound calls to business services, effectively manage objections to close sales.Make 90 to 100 cold calls daily, engaging in meaningful business conversations to uncover gaps where our solutions can assist.Use persuasive communication and negotiation techniques to meet customer needs and secure sales.Develop customized solutions for customers, positioning services as essential resources for their operations.Set appointments or close deals with customers.Consistently meet or exceed daily, weekly, and monthly sales goals.Record detailed and accurate notes of customer interactions in CRM software.Implement, manage, and track individual sales goals.What We Expect You To Have:12th pass or Diploma candidates can apply; If candidate is graduate then it is an add-on.Excellent verbal & written communication and persuasion skills.Strong strategic thinking and negotiation abilities.High resilience and adaptability, capable of handling challenging sales situations and overcoming objections.Detail-oriented with a strong work ethic and organizational skills.Proactive, goal-oriented mindset with motivation to succeed in a competitive sales environment.Previous customer service or sales experience in a call center or BPO environment preferred.Working knowledge of operating systems, particularly Microsoft Windows 10, and a basic understanding of internet fundamentals.Familiarity with record management procedures is a plus.Effective analytical, problem-solving, and decision-making skills.Ability to access and research multiple sources of data.Ability to multitask and work effectively under pressure in a team-oriented, high-demand, fast-paced environment.