As an IT sales professional, you'll need to: Establish contact with Customers, should continuously interface with them thru all possible Communication Channels Gain an understanding of customers' diverse and specific business needs and apply product / application / system knowledge to meet them Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them Carry out cold calling to create interest in products and services, generate new business leads and arrange meetings Identify and develop new business through networking and follow-up courtesy calls Prepare and deliver presentations and demonstrations of software to customers Market and promote a portfolio of products by writing and designing sales literature and attending industry events Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals Develop effective sales plans using sales methodology Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas Meet sales targets set by managers and contribute to team targets Networking with existing customers to maintain links and promote additional products and upgrades Respond to tender documents, proposals, reports and supporting literatureContribute to team or progress meetings to update and inform colleaguesQualification: Any Graduate / MCA / BE / B Tech / MS / M Tech / ME / MBA