Phone Banking Officer Female 12th Pass Jobs in Kolkata

As a Phone Banking Officer, you will play a crucial role in providing exceptional customer service through phone interactions. You will assist customers with their banking needs while ensuring all processes adhere to company policies.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, addressing their inquiries and providing solutions to banking-related issues in a courteous and professional manner.- **Account Management:** Assist customers with account-related requests such as balance inquiries, transaction details, and setting up new services, maintaining accuracy in all interactions.- **Product Promotion:** Inform customers about various bank products and services, encouraging them to take advantage of offerings that suit their needs.- **Problem Resolution:** Identify and resolve any issues that customers encounter, escalating complex problems to supervisors as necessary while maintaining clear communication.- **Data Entry:** Accurately document customer interactions and update account information in the banking system to ensure records are up to date.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing them to convey information clearly and effectively. A friendly and welcoming attitude is essential when interacting with customers. Strong listening skills will help you understand customer needs better. Basic computer skills are necessary for data entry and managing customer accounts. You should be detail-oriented and capable of managing multiple tasks simultaneously. A high school diploma (12th pass) is required, and prior experience is a plus, although not mandatory. Being a team player and willing to learn will be key to your success in this role.

We are looking for 17 Phone Banking Officer Posts in Jamshedpur,West Bengal,Bihar,Kharagpur,Murshidabad,Medinipur,Burdwan,Durgapur,Bankura,Birbhum with deep knowledge in Communication Skills,Non Voice,Inbound and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, M.A, M.C.A, M.Com

URGENT HIRING in Corporate BANK Employment Notice in Phone Banking Officer. Male And Female Both Can Apply For This Post. JOB ROLL - Phone Banking Officer. Skill Must Good Communication. Good Behavior. Basic Computer Knowledge. Age Limit 18 to 35 Year. Salary 18000 to 28000 per Month . Job Location As per Your Pin Code Wise. Minimum Qualification Required 12th Pass Or Graduate. Additional Nature of job is Full Time .