Payment Executive Female 10th Pass Jobs in Delhi Ncr

We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.

Maintain purchase and sales recordsHandle accounts payable and receivablePrepare invoices and billingMaintain GST records and filingBank reconciliationAssist in preparing financial statementsMaintain proper documentation of financial transactions

Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software