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Passenger Handling Job Vacancies in Silchar

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Silchar Part
Good Communication Skills Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Ground Manager
Join our team as an Airport Manager in Silchar Part, where you will oversee airport operations and ensure a smooth travel experience for passengers. This position is ideal for individuals looking to start their careers in airport management.nnKey Responsibilities:nn1. Operational Management: Monitor daily airport activities to ensure all operations run smoothly and efficiently. You will coordinate among different departments to maintain high service standards.nn2. Customer Service: Provide excellent service to passengers, addressing their inquiries and concerns promptly. Your role involves creating a welcoming atmosphere for travelers.nn3. Safety and Compliance: Implement safety procedures and ensure adherence to aviation regulations. Keeping passengers and staff safe is a top priority.nn4. Staff Coordination: Supervise airport staff, including check-in agents and security personnel, ensuring they perform their duties effectively. You'll play a key role in staff training and development.nn5. Crisis Management: Respond to emergencies or unexpected situations quickly and efficiently. This includes coordinating with airport authorities and emergency services when needed.nnRequired Skills and Expectations:nnIdeal candidates should have a positive attitude and strong communication skills. Being detail-oriented and possessing good problem-solving abilities is essential. Proficiency in teamwork and an eagerness to learn will help you succeed in this role. Prior experience is not required, making this an excellent opportunity for recent high school graduates.
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Customer Service Guest Relations Hospitality Executive Passenger Support Cargo Handling Baggage Service Agent
As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.
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Ground Operations Staff

Skytech Aviation Services Pvt Ltd

Customer Service Airport Ground Handling Hospitality Executive Guest Service Associate Passenger Service Agent
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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