Aervista Institute of Aviation & Hospitality Management
0 - 1 yrs
8.0 Lac/Yr
Samastipur
Customer Relationship Airport TicketingAirline OperationsAirport OperationPassenger HandlingAirline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Samastipur, Bihar. This entry-level position is ideal for individuals eager to start a career in customer service within the aviation industry.nnAs an Airport Customer Service Associate, you will support passengers in various aspects of their travel experience. Your key responsibilities will include:nn- Assisting Passengers: Help travelers check in, provide information about flights, and address any inquiries or concerns.n- Managing Documentation: Ensure that all necessary travel documents are processed correctly, including boarding passes and identification checks.n- Coordinating with Airlines: Work closely with airline staff to facilitate smooth operations and assist passengers with luggage and boarding procedures.n- Resolving Issues: Address and resolve any passenger complaints or malfunctions efficiently, ensuring customer satisfaction.nnTo excel in this role, candidates should possess strong communication skills and a friendly demeanor, as you will interact with a diverse range of passengers. It is important to be attentive to details and capable of working under pressure, especially during peak travel times. nnThe ideal candidate should have a minimum education level of 10th pass and 0-1 years of experience, making this a great opportunity for fresh graduates or individuals seeking to build their careers. A willingness to learn and grow in a dynamic environment will be key to your success.
Airline Ground Staff are responsible for ensuring the smooth operation of airline activities on the ground, including aircraft maintenance, airline operations, airport operations, and aviation security. They assist in various tasks such as cabin crew activities, ground staff activities, ground handling, cargo handling, passenger handling, airport ground handling, airport cargo, and ground operation. Key responsibilities of Airline Ground Staff include:- Assisting in aircraft maintenance and servicing- Ensuring the safety and security of passengers and aircraft
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Ground Staff member in Samastipur, Bihar. This full-time position is ideal for those looking to start their career in aviation, requiring a minimum education level of 10th pass and no prior experience necessary.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers during check-in and boarding processes, ensuring they have the necessary documents and information for a smooth journey.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destinations.nn3. Safety Compliance: Adhere to all safety and security guidelines, ensuring that the airport operations meet the required standards for passenger safety.nn4. Customer Service: Provide excellent customer service by addressing passenger inquiries and resolving any issues that arise promptly and professionally.nn5. Coordination with Team: Work closely with other airport staff to ensure efficient operations, maintaining open lines of communication at all times.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Good problem-solving abilities and a team-oriented attitude are essential. A willingness to learn and adapt in a fast-paced environment is expected, along with a commitment to upholding safety standards. Reliability and punctuality are critical in this role, contributing to a smooth operation at the airport.