Passenger Handling Job Vacancies in Banka

We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Banka, India. This role is perfect for freshers who have completed their 10th grade and want to start a career in the aviation industry.The key responsibilities include:1. Check-in Assistance: Help passengers with check-in procedures, ensuring they have the necessary documents and guiding them through the self-check-in kiosks.2. Baggage Handling: Efficiently manage passenger luggage, ensuring proper loading and unloading from the aircraft and providing assistance in tracking lost items.3. Customer Service: Address passenger queries and concerns, offering information regarding flight schedules, boarding times, and airport facilities to enhance their travel experience.4. Safety and Security: Follow safety protocols and assist with security checks, ensuring that all passengers and their belongings are undergoing necessary screening processes.5. Coordination with Airlines: Liaise with airline staff to report any issues, such as delays or cancellations, and provide timely updates to passengers.Candidates must have a positive attitude, strong communication skills, and the ability to work in a fast-paced environment. They should be able to handle stressful situations calmly and work as part of a team. Punctuality and a professional appearance are essential, as this role requires direct interaction with travelers and airport personnel. A willingness to learn and adapt in a dynamic environment is crucial for success in this position.

As an Airport Ground Staff, you will be responsible for assisting passengers during check-in, boarding, and arrivals. You will help with baggage handling, directing passengers to their designated areas, and ensuring the safety and security of all passengers.Key responsibilities include checking boarding passes and travel documents to ensure they are valid and assisting passengers with any queries or concerns they may have. You will also be responsible for coordinating with airline personnel to ensure smooth operations and adherence to airline policies and procedures.The ideal candidate should have a minimum of a 10th-grade education, with no prior experience required. Excellent communication skills, patience, and a strong customer service orientation are essential for this role. You must be able to work in a fast-paced environment, handle stressful situations calmly, and work well as part of a team. Flexibility with working hours and a willingness to assist passengers in any way possible are also key expectations for this position.