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Passenger Handling Fresher Jobs in Tinsukia

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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tinsukia
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Tinsukia, Assam. This full-time role is perfect for individuals who are just starting their careers and have completed their 12th grade. nnKey responsibilities include:nn1. Customer Service: Provide excellent assistance to passengers during check-in and boarding. You will help with baggage handling and ensure a smooth travel experience.nn2. Safety and Security Checks: Conduct routine checks to make sure all safety regulations are followed. This includes inspecting luggage and ensuring that passengers comply with airport security protocols.nn3. Coordination with Airlines: Work closely with airline personnel to manage flight schedules and passenger inquiries. Clear communication is essential to keep operations running efficiently.nn4. Problem Resolution: Address any issues or queries raised by passengers. You will need to handle complaints effectively to maintain a positive travel environment.nnRequired skills include strong communication abilities, a friendly demeanor, and the capacity to work well under pressure. Expect to interact with diverse groups of people, so a positive attitude and a willingness to help are crucial. Attention to detail and the ability to work as part of a team are essential for success in this role. nnIf youre looking to launch your career in the aviation industry, apply now to be part of an exciting and dynamic environment!
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Customer Service Guest Relations Hospitality Executive Passenger Support Cargo Handling Baggage Service Agent
As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.
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Ground Operations Staff

Skytech Aviation Services Pvt Ltd

Customer Service Airport Ground Handling Hospitality Executive Guest Service Associate Passenger Service Agent
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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