Passenger Handling Fresher Jobs in Srinagar

We are seeking a motivated Airport Ticketing Executive to join our team in Srinagar, India. In this role, you will assist customers with flight bookings, providing excellent service to ensure a smooth travel experience.Key Responsibilities:1. Customer Assistance: Help customers with inquiries regarding flight schedules, ticket prices, and seat availability while providing detailed information about travel options.2. Booking Management: Process ticket bookings and cancellations accurately, ensuring all flights are confirmed. Handle payments and provide customers with proper documentation.3. Documentation Support: Assist customers with necessary travel documents such as boarding passes and travel insurance, ensuring they are well-prepared for their journeys.4. Problem Resolution: Address any issues that customers may face during the booking process, including flight changes or refunds, and provide prompt solutions to enhance customer satisfaction.5. Sales Support: Promote additional services such as travel insurance or upgrades, helping to maximize revenue while meeting customer needs.Required Skills and Expectations: Candidates must have a completed 12th-grade education and possess 0 to 5 years of relevant experience. Strong communication skills are essential for effectively interacting with customers. A basic understanding of computer systems and booking software is expected. Candidates should be organized, detail-oriented, and capable of working in a fast-paced environment. A positive attitude and a commitment to delivering outstanding customer service are crucial for success in this role.