Passenger Handling Fresher Jobs in Barpeta

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests arriving at the airport. Your primary responsibility will be to assist passengers with their needs and provide excellent customer service.**Key Responsibilities:**- **Welcoming Guests**: Greet all arriving guests warmly and assist them with information about airport services, facilities, and amenities.- **Managing Queries**: Address any questions or concerns guests may have, ensuring they receive timely and accurate information.- **Coordinating Services**: Work closely with various airport departments to coordinate services like baggage handling, transportation, and lounge access for guests.- **Enhancing Guest Experience**: Proactively identify ways to improve the overall guest experience, providing feedback and suggestions to management when necessary.- **Reporting Issues**: Document and report any guest complaints or operational issues to ensure they are resolved quickly and efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with guests from various backgrounds.- A friendly and approachable demeanor will help create a welcoming atmosphere.- Basic problem-solving skills will enable you to address guest concerns effectively.- Ability to work in a fast-paced environment and adapt to changing situations is crucial.- A minimum educational qualification of 12th grade is required.- No prior experience is necessary, making this a great opportunity for fresh graduates looking to start a career in customer service.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform