Operations Assistant Graduate Fresher Jobs in Guwahati

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

1. Assist in the processing, handling, and tracking of cash transactions within the organization.2. Support the daily management of cash flow, including the collection, distribution, and safekeeping of cash assets.3. Monitor cash transactions and maintain up-to-date records for auditing and compliance purposes.4. Assist in managing and monitoring cash inventory, including coin and currency stock levels.5. Provide assistance to clients regarding cash management services, including cash collection, sorting, and delivery services.6. Coordinate with internal teams and clients to facilitate the timely and secure delivery of cash, ensuring adherence to service level agreements (SLAs).7. Assist in the counting, sorting, and verification of cash deposits to ensure accuracy.8. Ensure that all cash handling activities are performed in accordance with company policies, security protocols, and regulatory requirements.9. Support in managing cash vault operations, ensuring the safekeeping of cash assets.10. Maintain accurate and up-to-date records of all cash-related transactions and operational activities.11. Assist in the reconciliation of cash accounts, identifying and resolving discrepancies between physical cash balances and recorded balances.12. Assist in the operation and maintenance of automated cash processing systems and machines (e.g., cash recyclers, cash counters).13. Support the onboarding and training of new staff in cash management procedures, security protocols, and company policies.14. Coordinate with external vendors or third-party service providers for cash supply, processing, and transportation services.

1. Perform routine and specialized tests on bitumen and bitumen-based products to ensure they meet the required quality standards and specifications.2. Use laboratory equipment such as viscometers, softening point testers, and penetration testers to analyze the physical properties of bitumen.3. Conduct tests on various types of bitumen such as penetration grade, modified bitumen, and emulsion to assess their performance characteristics.4. Assist in the quality control process by monitoring the consistency of bitumen products and reporting any deviations from the standard.5. Collaborate with quality assurance teams to ensure bitumen products comply with national and international standards.6. Record and document test results accurately, ensuring that data is stored for future reference and reporting purposes.7. Ensure all laboratory equipment is properly maintained, calibrated, and in good working order.8. Report any malfunctioning or damaged equipment to the supervisor and coordinate necessary repairs.9. Perform routine checks on laboratory tools and instruments to guarantee accurate and reliable test results.10. Follow strict laboratory safety protocols and procedures while handling chemicals, equipment, and bitumen samples.11. Ensure that the lab environment is kept clean and organized, adhering to environmental, health, and safety (EHS) guidelines.12. Maintain compliance with safety standards and regulations, including the proper disposal of hazardous materials.13. Maintain accurate and up-to-date records of all tests, observations, and procedures performed in the lab.14. Prepare detailed reports summarizing test results and provide insights into product quality.15. Assist in the analysis and interpretation of test data and provide recommendations for improvements if necessary.16. Assist the R&D team in the development of new bitumen formulations and product improvements.