Non Voice Job Vacancies in Navi Mumbai

We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.

We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.

Required: Good English communication skillsHSC with 6 months BPO experienceGraduate freshers welcome16,000 in-hand (Non-Lingual)18,000 in-hand (Lingual)Shift: RotationalWeek Off: Rotational

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276

All types of job available Any can apply Salary 25000 to 35000Mumbai Pune Gujarat Jobs available In tele performance

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

Job Title: Non-Voice Process Executive Healthcare DomainLocation: [Navi Mumbai]Shift: Night Shift (US Shift)Salary: Up to 25,000 CTC per monthTransport: 2-Way Cab ProvidedJob Description:We are hiring for a Non-Voice Process Executive in the healthcare domain. Required Skills:Good written communication skills.Proficient in MS Office, especially Excel and Outlook.Ability to work in a night shift environment.Eligibility Criteria:Graduation (any stream, preferably arts).Willingness to work night shifts and handle repetitive tasks with high accuracy.Benefits:Attractive night shift allowance.Free 2-way cab facility.5-day work week.Comprehensive training provided.

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

Hiring for 200 Non Voice Process Jobs in Vashi, Navi Mumbai,Thane,Ghansoli, Navi Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Good Communication,Basic Computers etc.

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This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

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Job descriptionDear Candidates,Greetings from Sutherland!!!Walkin Drive @Sutherland Airoli Navi Mumbai.5th Floor, Liberty Tower, MIDC Industrial Area Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708Contact Person: HR Vaishnavi :8550915764Vaishnavi.Kirad@Sutherlandglobal.comWe are hiring for Chat process (Customer Service) for Airoli Location (Navi Mumbai)Immediate joiners and candidates who are available in Mumbai can apply.Kindly make a note:If you are ready to work in 24*7 Rotational Shifts and Night Shift, then only apply.Job responsibility:1-Handling incoming issues via Chat2-Resolving customer queries3-Should be comfortable to work in Rotational Shift and Non-Voice Process.Perks and Benefits:1-Lucrative Incentives2 Rotational Off3-Medical Insurance4-Cab Facility5-Travelling AllowanceSutherland Location Boundaries:1- Thane - Panvel (Trans Harbour) (Hiring in Radius of 1.5km only)2- Vashi - Kurla (Harbour Line)3- Kalyan- Ghatkopar (Central Line) (Hiring in Radius of 1.5km only)Note:- Out of Boundary Candidates are not eligible for the opportunityLooking for Immediate joiners Only.Regards,Vaishnavi Kirad

Job Openings for 200 Voice Process Executive Jobs for Freshers in Vashi, Navi Mumbai,Airoli, Navi Mumbai,Ghansoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Thane,Malad East, Mumbai, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling,BPO Voice,BPO Non Voice,BPO,Basic Computer Skills,Inbound Calling,Domestic BPO etc.

Best free jobs in Mumbai & NaviMumbaiEligibility:SSC passed with also do.Good communication skillsBasic computer knowledgeShifts:We have various shift options.Candidates will get complete guidance for interview preparation.Reach out to us on:9920686193