Network Troubleshooting Fresher Jobs in Coimbatore

Job descriptionKey Responsibilities: Handle and resolve the most complex technical issues that L1 and L2 cannot resolve. Design and implement changes to optimize network configurations. Conduct performance analysis to identify bottlenecks and propose solutions. Lead initiatives for capacity planning and network scalability. Conduct root cause analysis (RCA) for critical incidents. Develop long-term solutions and fixes for recurring issues. Collaborate with vendors or third-party providers for unresolved issues. Mentor L1 and L2 engineers to improve their technical knowledge. Share expertise through training sessions and workshops. Update and expand the NOCs knowledge base with advanced troubleshooting guides.Essentials:Competencies Strong hands-on experience of 5+ years with Network hardware like switches, routers, Firewall, wireless network systems including wireless controller devices. Troubleshooting Metro-E /WAN Networks. Configuration and Troubleshooting of MPLS IP Networks deployed on multi-vendor platform, providing L2/L3 support for IP/DATA related network issues. Hands -on experience on designing IP/MPLS network and implementation of customers (Internal & External) network infrastructure. Configure and support Customer IP/MPLS-VPN solutions. Experience in performing ORT/ATP on new deployed equipment (Operational readiness Testing for Service Acceptance). CCNA, CCNP in Routing & Switching. Hands-on on Nokia 7750, Mikrotik, Cisco, Huawei routing and switching equipment family. Experience in handling multi-vendor technology platforms. Networking protocols: TCP/IP suite of protocols, Layer-2, Layer-3 (BGP, EIGRP, OSPF, MPLS, IPsec, IS-IS, Net Flow xSTP,cFlow). Strong collaboration, communication, and influence skills. Documentation and presentation skills Ability to work independently with a self-driven attitude and customer centricity.

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

FIELD Network Engineer :1.Complete Field Work. (Broadband Installation & Fault Repair process)2.Candidate would be traveling to a customer's place to rectify the faults & Installation in the Network. (From the Customer place to the end of the connection at the customer's place)Roles & Responsibilities:1.Assume overall responsibility for ensuring 99.99% Customer Uptime2.Ensure that the notes in the network are maintained as per norms3.Ensure support for timely connectivity for all the cross functional teams4.Maintain the network database and submit the required report to the reporting coordinators on regular intervals5.Attend customer complaints on field and give quality resolution within the customers6.Provide timely resolution of technical complaints through analysis/ troubleshooting7.Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9.100% compliance on safety and cardinal rules10.Responsible for process adherence11.Provide structured feedback to management to provide permanent solutions to improve service level.12 Providing Petrol Allowances.13 Providing Bike Services Allowances.14 Providing PF & ESI Allowances.15 Providing Room Accommodation.16 We are Recruiting for Coimbatore, Tripur.

Roles and Responsibilities ACT Fibernet Is Hiring for Experienced Field Network Engineer for Chennai Location1. Complete Field Work. (Broadband Installation & Fault Repair process) 2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)Most Expected issues in network would be:1. Service issue due to Fiber Cut/Copper Cut2. Service issue due to improper Router Configuration3. Crimping Issues4. He should meet the daily targets given by the team leader.5. Fiber splicing is involved6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.Roles & Responsibilities:1. Assume overall responsibility for ensuring 99.99% Customer Uptime2. Ensure that the switches in the network are maintained as per norms3. Ensure support for timely connectivity for all the cross functional teams4. Maintain the network database and submit the required report to the reporting manager on regular intervals5. Attend customer complaints on field and give quality resolution within the TAT6. Provide timely resolution of technical complaints through analysis/ trouble shooting7. Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9. 100% compliance on safety and cardinal rules10. Responsible for process adherence11. Provide structured feedback to management to provide permanent solutions to improve service levelEligible Criteria:Should have min 0 - 6 year relevant experience in Field Network Engineer role (Broadband)Experience in Fiber Splicing & Crimping is mustSkill Set Basic Understanding of networking / willing to work on field