Network Engineer L1 Job Vacancies in Thane

Job Summary:We are looking for an L1 NOC Engineer responsible for monitoring leased line links and network infrastructure. The role involves first-level monitoring, troubleshooting, escalation, and coordination with service providers/vendors to ensure 24x7 uptime and SLA adherence.________________________________________Key Responsibilities: Monitor leased line links, WAN, LAN, and backbone infrastructure through NMS tools. Perform real-time network monitoring, identify outages, packet drops, latency, or performance degradation. Log incidents and update ticketing systems (like ServiceNow, Remedy, or internal tool). Provide first-level troubleshooting (ping, traceroute, checking device/interface status). Escalate unresolved issues to L2/L3 engineers or ISP/vendor as per defined SOP. Coordinate with telecom carriers/service providers for fault resolution. Follow shift rosters (24x7 support environment). Maintain daily network health check reports and shift handover logs. Ensure SLA compliance and proper incident documentation.________________________________________Required Skills & Qualifications: Graduate/Diploma in Electronics/IT/Telecom/Computer Science. 02 years of experience in NOC/network monitoring (Freshers with CCNA/N+ certification can also apply). Basic understanding of leased lines, MPLS, VPN, and Internet links. Knowledge of networking fundamentals (IP addressing, routing basics, OSI layers). Hands-on with monitoring tools (SolarWinds, Nagios, PRTG, Zabbix, or equivalent). Strong communication and coordination skills (with internal teams & ISPs). Willingness to work in 24x7 shifts.________________________________________Good to Have: CCNA / CompTIA Network+ certification. Prior experience with ISP or Enterprise NOC. Familiarity with ITIL ticketing process.

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Replacing faulty network hardware components when required.Maintaining, configuring, and monitoring virus protection software and email applications.Strong understanding of network infrastructure and network hardware.Ability to think through problems and visualize solutions.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Provides specific detailed information for hardware and software selection.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Good analytical and problem-solving skills.LAN and WAN experience.Dependable and flexible when necessary.