Junior Executive Fresher Jobs in Guwahati

- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.- Assist in the scheduling and planning of resources for various IT projects or service deliveries.- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.- Maintain records of all project documentation, contracts, service agreements, and other operational materials.- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.- Input operational data into relevant software or systems to maintain accurate and real-time records.- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.- Provide support to clients regarding operational issues, service requests, or technical inquiries.- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.- Assist in organizing training sessions for operational processes, tools, or software used within the team.

1. Assist in the day-to-day operations of video conferencing and smart classroom services.2. Support senior operations staff in ensuring smooth execution of services, meeting client requirements, and resolving operational issues.3. Communicate with clients to schedule video conference sessions and smart classroom setups.4. Address any client concerns or technical issues promptly and escalate when necessary.5. Ensure that clients are fully briefed on the operation of video conferencing and smart classroom equipment.6. Help coordinate the logistics for video conferences, virtual meetings, and smart classroom events.7. Ensure the timely setup of all technology needed for sessions, including video, audio, and presentation tools.8. Provide on-site or remote support during events to ensure everything runs smoothly.9. Maintain records of all operational activities, including session schedules, equipment usage, and client feedback.10. Generate daily or weekly operational reports to track service usage, client satisfaction, and equipment performance.11. Ensure that all documentation is up-to-date and accessible for future reference.12. Assist with inventory management, including tracking the availability and condition of equipment.13. Help in the procurement of new equipment or supplies when necessary, and ensure stock levels are maintained.14. Keep records of inventory and assist in ensuring timely servicing or replacement of equipment.15. Ensure adherence to company policies and industry standards during video conference sessions and classroom setups.16. Monitor service quality and gather client feedback to suggest areas for improvement in operational processes.17. Assist in implementing process improvements for smoother operations and customer satisfaction.18. Assist in training new staff or clients on the proper use of video conferencing equipment and smart classroom technologies.