IT Support Job Vacancies in Puducherry

1. Determining ERP needs via consultation, business process analysis, and observations.2. Evaluating existing IT infrastructure and recommending system improvements.3. Developing and configuring customized ERP solutions.4. Writing programs and scripts to design user-friendly interfaces and optimized functionalities.5. Deploying ERP solutions and ensuring seamless system integration.6. Running diagnostic tests and resolving issues to enhance performance.7. Providing ERP end-user training and technical support.8. Documenting ERP processes and preparing deployment progress updates.9. Complying with industry regulations.10. Keeping informed of the latest ERP

Responsibilities and dutiesThe responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planningCommunicate clearly with administrative and health care staff as well as patients and vendorsOversee the operation of server systemsIdentify security vulnerabilities and eliminate them with strategic solutions that increase data safetyDirect and support implementation of software and hardware upgradesIdentify and recommend new technology solutions that we can implement in our departmentManage the clinics help deskContact PersonHR - DepartmentNelson T

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services