IT Support Fresher Jobs in Malad West

Customer Support Executive/ IT Support

Tech Turmeric IT Services

0 - 2 yrs
5.0 Lac/Yr
Malad West Mumbai

SLA Timelines IT Support Advance Excel Problem Resolution Basic Knowledge Of SQL L1 Technical Support Engineer L2 Support Engineer Servicenow Jira Freshdesk Zendesk

Customer Support Executive: ( fresher-2 yrs)Job Title: Customer Support ExecutiveExperience Required: Fresher or 1 Year aboveDepartment: IT / Technical SupportEmployment Type: Full-timeJob SummaryWe are seeking an Customer Support Executive with strong problem-solving skills and good communication abilities. The candidate will be responsible for handling technical queries, troubleshooting issues, and supporting users by using data tools such as SQL and Advanced Excel.Key ResponsibilitiesProvide Level 1 / Level 2 IT support to users via call, email, and ticketing systemsTroubleshoot hardware, software, network, and application-related issuesHandle and resolve IT support tickets within SLA timelinesUse basic SQL queries to fetch, verify, and analyze system or user dataCreate and maintain reports using Advanced Excel (Pivot Tables, Lookups, formulas)Assist users with system access, password resets, and application issuesCoordinate with higher-level technical teams for unresolved issuesDocument issues, solutions, and troubleshooting steps clearlyEnsure professional and clear communication with end users in EnglishRequired Skills & QualificationsBasic experience in IT Support / Technical SupportGood English communication skills (spoken & written)Basic knowledge of SQL (SELECT, WHERE, simple JOINs)knowledge of Advanced MS ExcelUnderstanding of Windows OS, basic networking, and applicationsAbility to handle multiple tickets and prioritize tasksCustomer-focused and solution-oriented mindsetPreferred Skills (Optional)Experience with ticketing tools (ServiceNow, Jira, Freshdesk, Zendesk)Knowledge of Active Directory or user access managementBasic understanding of ITIL processesResumes can be shared to mittal@techturmeric.comImmediate joiner n residing in western line will be highly preferred for interview

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Hiring Fresher / IT Support Engineer / B.C.A

Ryan Ship Management Pvt Ltd

0 - 2 yrs
2.3 Lac/Yr
Female
Malad West Mumbai

Hardware Support Hardware Troubleshooting Computer Networking Software Support Network Security Software Installation Hardware Installation Desktop Support IT Support Network Troubleshooting

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

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Looking For Customer Service

First Source

FS

0 - 1 yrs
5.0 Lac/Yr
Malad West Mumbai

Customer Care Service Marketing Technical Services IT Support English Typing Customer Service Work From Home

Handle Customers Inbound And Outbound Calls via Chat. Solving Queries, Telling Them About Products / Offers / Services.

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IT Support Fresher Jobs in Malad West

Customer Support Executive/ IT Support

Hiring Fresher / IT Support Engineer / B.C.A

Looking For Customer Service

Apply to 3 IT Support Fresher Jobs in Malad West