Fresher International BPO Executive Jobs

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Other requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________

Job Position :International Customer SupportLocation: Chandigarh IT Park

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

We are looking for an International BPO Executive to join our team in Bopal. In this role, you will be an important part of our customer service operations, helping to provide exceptional support to our global clients. The position is full-time and requires you to work from our office.**Key Responsibilities:**- **Customer Support:** Handle inbound and outbound calls to address customer inquiries and complaints, ensuring a high level of satisfaction.- **Data Entry:** Accurately enter customer information and update records in our system to maintain up-to-date and organized data.- **Product Knowledge:** Learn and understand our products and services to effectively assist customers with their needs.- **Problem Solving:** Identify issues and provide appropriate solutions, ensuring a quick resolution for customers.- **Feedback Handling:** Collect customer feedback and communicate it to the management team for continuous improvement of services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers from different backgrounds. A basic understanding of customer service principles is desired, as is the ability to work well in a team environment. You should be comfortable using computers and have a keen attention to detail for accurate data management. A positive attitude and willingness to learn are essential, as you will be expected to adapt to new challenges. Prior experience is not necessary, making this an ideal position for fresh graduates.

We are hiring! Immediate joining!Freshers are welcome!Fixed job timing No rotational shift.Monday to Saturday (1pm-10pm) Good salary package with Incentives+ PF & ESIC benefits Okay to good English communication is required

Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

We Are Hiring: Business Development Executive

We are looking for a dedicated BPO Executive to join our team in Thane. This is a full-time position ideal for individuals with 0 to 5 years of experience. **Key Responsibilities:**- **Customer Support:** Assist customers by answering queries and resolving issues through phone calls, emails, or chat, ensuring a positive experience.- **Data Entry:** Accurately input customer information and maintain records in the database, maintaining data integrity and confidentiality.- **Sales Support:** Provide information about products and services and assist with processing orders, contributing to the overall success of the sales team.- **Feedback Collection:** Gather customer feedback and suggestions, helping the company improve its services and enhance customer satisfaction.- **Team Collaboration:** Work closely with team members and supervisors to meet targets and achieve departmental goals, fostering a supportive and efficient work environment.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential to interact with customers and team members confidently.- **Problem-Solving Ability:** Must be able to think quickly and provide solutions to customer issues, demonstrating a proactive approach to challenges.- **Attention to Detail:** Accuracy in data entry and attention to customer inquiries is crucial to maintain high standards of service.- **Adaptability:** Willingness to learn and adapt to new processes, software, and customer needs in a dynamic work environment.- **Team Player:** Should be cooperative and able to work harmoniously with others to achieve common objectives. If you meet these requirements and are eager to learn and grow in a customer-focused role, we encourage you to apply.

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.

Key Responsibilities:1. Make outbound calls to potential customers: The tele marketing executive will be responsible for making calls to prospects in order to promote products or services.2. Generate leads and set up appointments: The candidate will need to identify and qualify potential leads, and schedule appointments for the sales team.3. Follow up with leads and customers: It is important to maintain regular communication with leads and customers to nurture relationships and ensure customer satisfaction.4. Update CRM system: The executive must accurately record all interactions with leads and customers in the CRM system to track progress and performance.5. Achieve weekly/monthly targets: The candidate will be expected to meet or exceed sales targets by consistently reaching out to prospects and converting leads into sales.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal communication skills to effectively engage with customers over the phone.2. Persuasive skills: The ability to persuade and convince potential customers to consider the products or services being offered is essential.3. Good listening skills: It is important to listen attentively to customer needs and concerns in order to provide relevant solutions.4. Basic computer knowledge: The tele marketing executive should be comfortable using a computer to update CRM systems and work with basic software tools.5. Goal-oriented mindset: The candidate should be motivated to achieve targets and work towards meeting the company's sales objectives.

We Are Hiring Immediate JoiningWe are looking for candidates to join our team.Work Schedule:Monday to Saturday 1:00 PM to 10:00 PM (Fixed Shift)What We Offer:Good salary packageIncentivesPF & ESIC benefitsRequirements:Basic to good English communication skillsWillingness to work in a fixed shiftApply now or share with someone who might be interested.

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.

Key Responsibilities and DutiesThe duties typically span accounting operations, reporting, compliance, and budget control.I. Accounting and Transaction ManagementGeneral Ledger (GL) Management: Oversee and manage the company's general ledger, ensuring the accurate and timely recording of all financial transactions.Accounts Payable (AP) & Accounts Receivable (AR): Manage the full cycle of AP (vendor invoices, payments) and AR (customer invoicing, collections) to maintain healthy cash flow.Bank Reconciliation: Perform regular bank and ledger reconciliations to identify and resolve any discrepancies.Asset Management: Maintain the Fixed Assets Register, including tracking additions, disposals, and calculating depreciation.II. Financial Reporting and AnalysisFinancial Statement Preparation: Assist in the preparation of monthly, quarterly, and annual financial statements, including the Balance Sheet, Profit & Loss (P&L) statement, and Cash Flow statement.Budgeting and Forecasting: Assist in the preparation of the annual operating budget and periodic financial forecasts; track performance against the budget and analyze variances.Financial Analysis: Conduct basic financial analysis (e.g., trend analysis, cost analysis) to highlight key financial drivers and areas for improvement.III. Taxation and ComplianceTaxation: Handle statutory compliances related to direct and indirect taxes, including GST (Goods and Services Tax), TDS (Tax Deducted at Source), and TCS (Tax Collected at Source).Audit Support: Prepare documentation and schedules required for statutory audits, internal audits, and tax audits, serving as a key liaison for external auditors.Regulatory Adherence: Ensure all financial transactions and reporting comply with Indian Accounting Standards (Ind AS/AS), company policies, and relevant legal and regulatory requirements.