Array ( [0] => inbound [1] => indore ) Inbound Fresher Jobs in Indore | Latest Vacancies
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Inbound Fresher Jobs in Indore

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Interview For BPO Telecaller || 12th Pass - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Indore. This is a full-time, work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. In this role, your primary responsibilities will include making outbound calls to potential clients, presenting our services clearly and effectively, and addressing customer inquiries. You will also be responsible for maintaining accurate records of calls and conversations in our database, ensuring follow-ups are timely, and updating your team on customer feedback and outcomes.Effective communication and listening skills are essential for success in this role. You should be able to engage customers in conversation, convey information concisely, and build rapport over the phone. Familiarity with basic computer applications and phone systems is required to handle calling scripts and maintain records efficiently.Additionally, you should be motivated, goal-oriented, and willing to learn new techniques to enhance your performance. The ability to work independently while managing time effectively is crucial since this job is conducted from home. You should also possess a strong customer service mindset to ensure a positive experience for all callers. If you are passionate about delivering exceptional service and looking to grow your career in the BPO industry, we encourage you to apply!
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Fresher hiring for Customer Relationship Executive

Connaitre Infoservices (COIN)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Indore
Customer Retention Inbound Calls
URGENT HIRING!Profile: Customer Relationship ExecutivePROCESS: RENEWALS, CUSTOMER SERVICEMale & Female both can apply.Minimum Qualification: 12th PassShift hours : 9 hrs shiftMode: Work from OfficeFreshers & Experienced both can apply.Salary: 10k to 13kLooking for Immediate Joiner in indore
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Interview For Customer Care Executive || 12th Pass - Freshers

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Vijay Nagar Indore
International Process Fluent English Customer Handling Chat Support Inbound Calls Good Communication Skills
*Customer Support ExecutiveEnergetic Customer Support Executive with experience handling calls, chats, and emails to resolve orders, payments, and tech issues. Skilled at CRM use, meeting SLAs, and boosting customer satisfaction. Key responsibilities - Answer customer chats/emails about orders and refunds - Fix login/payment problems and guide users - Report bugs, update help guides - Check documents, flag fraud - Hit reply-time targets and keep customers happy
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Freshers For Telecaller - Indore

happys group nagpur

  • Fresher
  • Chhatribagh Indore
Outbound Calling Marketing Communication Domestic BPO Inbound Convincing Power Negotiation Skills Cold Calling Presentation Skills Telemarketing Tele Marketing Telesales Tele Sales
Key Responsibilities:1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.Required Skills and Expectations:1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.
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Face-to-Face For Air Cargo Executive Jobs (Freshers)

Indo Job Solutions

Cargo Operations Cargo Handling Cargo Handler Cargo Staff Airport Cargo Cargo Executive Cargo Warehouse Import export Processes Cargo Safety Logistics Operations Inbound Logistics Outbound Logistics Logistics Executive Logistics Associate Logistics Manager
Job SummaryThe Air Cargo Executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. The role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients. Key Responsibilities1. Cargo Operations & CoordinationOversee daily import and export cargo operations at the airport or cargo terminal.Coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.Ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.Track shipments and ensure timely loading and offloading from flights.2. Documentation & Regulatory CompliancePrepare, verify, and process Air Waybills (AWB), HAWB, MAWB, invoices, and shipping documents.Ensure compliance with IATA, airline, and country-specific cargo regulations.Handle Dangerous Goods (DG) documentation and acceptance (as per certification).Coordinate with customs agents and ensure adherence to customs clearance procedures.3. Customer Service & Client CommunicationProvide support and updates to customers regarding cargo status, tracking, and shipment queries.Resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.Build strong relationships with clients, agents, and airline partners.4. Logistics & Operational PlanningPlan and schedule cargo shipments to meet delivery timelines and flight schedules.Coordinate transport arrangements with trucking partners or internal logistics teams.Monitor cargo space availability and communicate with airlines for allotments or bookings.Support sales team with cargo rates, quotations, and capacity updates when required.5. Reporting & System ManagementMaintain accurate records of cargo movements, billing, and documentation.Update data in cargo management systems, CRM, and airline portals.Prepare daily, weekly, or monthly operational and performance reports. Required Skills & CompetenciesStrong knowledge of air cargo handling processesUnderstanding of AWB, customs procedures, and IATA cargo regulationsGood communication and customer service skillsTime management, planning, and problem-solving abilityAccuracy in documentation and attention to detailProficiency in MS Office; knowledge of cargo systems (Cargo-IMP, EDI, CRM) preferred Qualifications & ExperienceEducation: 10+2 / Graduate in Logistics, Aviation, Commerce, or related fieldExperience: 06 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)Certifications (Preferred):IATA/FIATA Cargo Introductory CourseDangerous Goods Regulations (DGR) CertificationCustoms Documentation CourseWork EnvironmentAirport cargo terminal or corporate office environmentRotational shifts, including weekends and holidaysFast-paced and deadline-driven work atmospherePhysical movement and handling of cargo areas (for operations roles)
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Telecaller - Full Time - Freshers

Arck IT Services Pvt Ltd

Telesales Executive telecaller Executive Tele Caller Good Communication Skills Outbound Calling Inbound Calling Cold Calling Lead Generation Customer Handling Hindi BPO English Language
Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Telesales Executive || Freshers & Experienced

Bandhan Connect LLP

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Domestic BPO Inbound Convincing Power B2B Sales Outbound Sales
Were Hiring! Join Bandhan Connect LLPPosition: TelecallerLocation: IdoreCompany: Bandhan Connect LLPAbout UsAt Bandhan Connect LLP, we believe in creating meaningful connections that lead to growth, trust, and success. Our team thrives on energy, positivity, and the power of communication. Now, were looking for a dynamic voice to join our journey.What Youll Do:Make outbound calls to potential and existing clientsIntroduce our services in a friendly yet professional mannerMaintain accurate records of conversationsBuild strong relationships with clients and help them find the best solutionsWere Looking For:Excellent communication skills (Hindi/English/Regional Language)Confidence on calls & positive attitudeBasic computer knowledgeFreshers welcome! Training will be providedWhy Join Us?Fixed Salary + Attractive IncentivesGrowth & career development opportunitiesSupportive team environmentRecognition & rewards for performanceHow to Apply:Send your CV to bandhanconnect365@gmail.comHurry! Applications closing soon.Bandhan Connect LLP Connecting Dreams, Creating Opportunities.
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Hiring For Higher Secondary Freshers - Air Cargo Executive

Flysky Job Solutions

Air Cargo Executive Cargo Handling Air Cargo Cargo Supervisor Cargo Staff Ground Staff Cabin Crew Flight Attendant Air Traffic Control Logistics Operations Logistics Executive Inbound Logistics Export Import
As an Air Cargo Executive, your main responsibility will be to oversee the efficient and safe handling of cargo operations at the airport. You will be responsible for coordinating with various departments to ensure timely delivery of cargo, resolving any issues that may arise during the process, and maintaining a high level of customer service.Key skills required for this role include:1. Knowledge of air cargo operations and procedures2. Experience in cargo handling and supervision3. Ability to work efficiently under pressure and meet tight deadlines
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Fresher hiring for Customer Support Executive

Kritiz Consultancy

Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Hiring Fresher / Telecaller / Higher Secondary

Sv Mudra Investment

  • Fresher
  • 2.0 Lac/Yr
  • Indore
Microsoft Excel Outbound Calling Voice Process Inbound Cold Calling
We are looking for 10 Tele Caller Posts in Indore, with deep knowledge in Microsoft Excel, Outbound Calling, Voice Process, Inbound, Cold Calling and Required Educational Qualification is : Higher Secondary
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Telecaller

Vande Bharat Services

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills Telesales BPO Tele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.
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Female - Receptionist Cum Computer Operator (0-2 Years)

Nextwise Tax India Private Limited

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Tilak Nagar Indore
Good Cumunication Receptionist Activities Basic Computers Inbound Calls Outbound Calls
### **Scope of Work Receptionist at Nextwise Tax India Private Limited** The **Receptionist** at **Nextwise Tax India Private Limited** will be responsible for managing front desk operations, handling communication, and ensuring smooth office coordination. The key responsibilities include: 1. **Call Management:** - Answer and direct incoming calls professionally. - Handle client inquiries and transfer calls to the appropriate department. - Maintain a record of important calls and messages. 2. **Visitor & Meeting Coordination:** - Greet and assist visitors in a courteous manner. - Schedule and manage appointments and meetings. - Ensure meeting rooms are well-prepared before scheduled meetings. 3. **Record Maintenance:** - Maintain and update visitor logs and attendance records. - Manage incoming and outgoing mail and courier services. - Maintain office supplies inventory and place orders as needed. 4. **Administrative Support:** - Assist in basic office tasks, including data entry and documentation. - Coordinate with internal teams for smooth workflow. - Ensure cleanliness and organization at the reception area. The receptionist plays a crucial role in creating a **professional and welcoming environment** at Nextwise Tax India Private Limited, ensuring efficient front-office operations.
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Call Center Agent

Global Tech Teleservices

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Communication Skills BPO Non Voice KPO
Hiring for 100 Telecaller Jobs in Mumbai,Jammu Road, Pathankot,Pune,rajasthan,Patna,Maharashtra Nagar, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Marketing,Outbound Calling,Marketing Communication,Online Sales,Lead Generation,Interpersonal Skills,Domestic BPO,Voice Process,Inbound,Inside Sales,Negotiation Skills,Convincing Power,Cold Calling,B2B Sales,Outbound Sales,BPO Sales,English Language,Inbound Calls,Domestic Calling,Inbound Sales,Calling,Tele Marketing,Basic Computer Skills,BPO,Sales,Telesales,Tele Sales,Communication Skills,BPO Non Voice,KPO etc.
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BPO Telecaller

Real Industries

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Vijay Nagar Indore
Marketing Outbound Calling Corporate Marketing Customer Support Voice Process Domestic BPO Cold Calling BPO Non Voice Call Center Inbound Calling
NO TARGET JOBS ONLY JOB IS FREEDOCS CHARGES 149/- ONLY ONE TIME
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Telesales Executive

The Money Financial services

  • 0 - 1 yrs
  • Indore
Outbound Calling Inbound Telesales Sales Outbound Sales Convincing Power
loan regarding working
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Walk-in Customer Care Representative (0-1 Years)

GV Hr Solutions

Voice Process Customer Relationship Customer Service Customer Support Inbound Outbound Sales English Language Good Communication Customer Calling
Job DescriptionCompany: Altruist Technology Pvt. Ltd.Location: IndoreProcess: Airtel BroadbandNo. of Openings: 100Qualification: Undergraduate/Graduates (15 years of education)Experience: Freshers/ExperiencedLanguages: English + HindiSalary: 11,300/- Take home (Stipend + Incentive)Post-Certification Bonus: 250 (One-time, after Certification clearance)Incentives:Retention Bonus (Monthly)90 to 180 Days: 500180 to 270 Days: 750270 to 365 Days: 1,000365 Days & Above: 1,200Performance Incentives (Monthly): 2,000Shift Timings:Boys: Rotational ShiftsGirls: 6 AM to 8 PM (Any 9-hour shift)Week Off: 1 Rotational Week OffInterview Rounds (Total 5-6 hours schedule):HR InterviewOperations RoundAssessment Test (1 Hour)Client RoundRoles and Responsibilities:Building and maintaining relationships: Establish and nurture profitable relationships with key customers.Team Relationship Management: Oversee customer relationships managed by your team.Customer Query Resolution: Resolve customer queries swiftly and efficiently.Understanding Individual Needs: Comprehend and address the specific needs of individual customers.Leadership Skills: Lead and collaborate with the team to ensure customer satisfaction.Positive Attitude: Maintain a customer-focused and positive attitude.Skills Required:Communication Skills: Excellent verbal communication skills in both English and Hindi.Self-motivated: Proactive and goal-oriented mindset.Join Altruist Technology Pvt. Ltd. for a rewarding career with growth opportunities and incentives! Apply now for an exciting journey with Airtel Broadband.
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Looking For Call Center Executive

Asc Industries

Outbound Calling Domestic BPO Customer Support Voice Process International Call Center Cold Calling BPO Non Voice Inbound Voice Process Call Center Sales
JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053
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Tele Caller (Full Time)

Vivah Karo

Communication Skills Microsoft Excel Voice Process Inbound Outbound Calling
Looking for the people who can work part time 3 hours per day flexible as a telecaller
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Customer Relation Executive (Fresher)

Emarlex Multiventure LLP

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Indore
Outbound Calling Strategic Communication Customer Retention Inbound Calls
Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated
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Customer Associate

HT Manpower Outsourcing Services Pvt. Ltd.

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vijay Nagar Indore
Customer Support Voice Process Inbound Process
Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. * Overseeing the relationship with customers handled by your team. * Resolving customer query quickly and efficiently. * Understanding key customer individual needs and addressing these.* A team player with leadership skills. * Maintain a positive attitude focused on customer satisfaction.Skills Required:-* Should be good in communication both in Verbal Communication * Self-motivated
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Tele Caller

Star Airways

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We have vacant of 875 Tele Caller Jobs in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Gwalior,Bhopal,Indore,Patna, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc Skill Microsoft Excel,Motivating Skill,Phone Banking,Outbound Calling,Marketing Communication,KPO,Domestic BPO,Voice Process,Presentation Skills,International BPO,Inbound,Negotiation Skills,Convincing Power,Cold Calling,BPO Non Voice,Outbound Sales,BPO Sales,English,Voice Support,Calling,BPO Call Center,Computer Skills,Telemarketing,Work From Home,Tele Marketing,Typing Skills,BPO,Telesales,Tele Sales etc.
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Voice Process Executive

Star Airways

Outbound Calling Domestic BPO Voice Process International BPO BPO Non Voice BPO Sales Inbound Voice Process Voice Support International Voice Inbound Calling BPO Voice Basic Computer Skills BPO Ticket Booking Ticket Support Executive
Job Openings for 976 Voice Process Executive Jobs for Freshers in Delhi,Gurgaon,Faridabad,Jaipur,Chandigarh,Lucknow,Kanpur,Amritsar,Gwalior,Indore, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Outbound Calling,Domestic BPO,Voice Process,International BPO,BPO Non Voice,BPO Sales,Inbound Voice Process,Voice Support,International Voice,Inbound Calling,BPO Voice,Basic Computer Skills,BPO,Ticket Booking,Ticket Support Executive etc.
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Customer Support Representative

Star Airways

Customer Relationship Outbound Calling Desktop Support Internal Communication Inbound
Job Openings for 387 Customer Support Representative Jobs for Freshers in Delhi,Bhopal,Indore,Chandigarh,Gurgaon,Faridabad,Gwalior,Amritsar,Lucknow,Kanpur, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound etc.
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Telecaller (Freshers) Indore

Bandhan Connect LLP

  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Indore
Good Communication Skills Basic Computers Hindi Teacher Outbound Calling Inbound Marketing Communication Motivating Skill Microsoft Excel
Make outbound calls to potential and existing clientsIntroduce our services in a friendly yet professional mannerMaintain accurate records of conversationsBuild strong relationships with clients and help them find the best solutions Were Looking For:Excellent communication skills (Hindi/English/Regional Language)Confidence on calls & positive attitudeBasic computer knowledgeFreshers welcome! Training will be provided
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Customer Support Executive Jobs For Freshers - Indore

Krishnas Consultancy

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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