Inbound Calling Fresher Jobs in Mumbai

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

Job description:Key Responsibilities:Handle customer queries effectively via call/chat/emailEnsure timely resolution and maintain customer satisfactionMaintain call logs and reports as per process requirementFollow standard operating procedures and guidelinesHandle inbound and outbound customer interactionsProvide accurate information and resolve queriesDocument customer interactions in the systemMaintain service quality and meet defined KPIsKey Requirements:Good communication and interpersonal skillsComfortable with rotational shifts, if requiredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable with rotational shifts and night shifts (for NRI process)Fresher welcome; prior BPO/customer support experience is a plusLanguage: English (Preferred)

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!

Key Responsibilities :- Make Outbound Calls to Generate Leads and Follow Up On Enquiries.- Handle Customer Queries Professionally and Achieve Daily Targets.- Maintain Accurate Records in Crm Tools.requirements :- Good Communication Skills in English/hindi.- Freshers or 0-2 Years Experience Welcome.- Immediate Joiners Preferred.

Position: Loan Recovery TelecallerDepartment: Collections / RecoveryLocation: As requiredExperience: 03 years (Fresher/Experienced both can apply) Job SummaryA Loan Recovery Telecaller is responsible for contacting customers with overdue loan payments, reminding them of outstanding dues, negotiating payment plans, and ensuring timely recovery while maintaining professionalism and compliance with company and RBI guidelines. Key ResponsibilitiesMake outbound calls to customers regarding overdue EMIs or loan payments.Explain outstanding amounts, due dates, and penalties clearly.Persuade and motivate customers to make payments on time.Negotiate and arrange suitable payment plans when required.Maintain accurate records of calls, follow-ups, and customer commitments.Resolve customer queries related to loan accounts, interest, or penalties.Escalate complex cases to seniors or field recovery teams.Adhere to company rules, RBI collection guidelines, and call quality standards.Meet daily/weekly/monthly targets for payment collections and follow-ups. Skills & CompetenciesGood communication skills (Hindi/English/regional language).Ability to handle difficult conversations with patience and confidence.Basic understanding of loan products (personal loan, business loan, credit cards, etc.).Negotiation and persuasion skills.Computer literacy (MS Excel, CRM, calling software).Target-oriented and self-motivated. Eligibility CriteriaMinimum 12th pass; Graduation preferred.Experience in loan, banking, NBFC, or recovery processes is an advantage.Fresher candidates with good communication skills can also apply. Salary Range10,000 18,000 per month (varies by city).Incentives based on recovery performance (can be high). Work EnvironmentOffice-based calling job.6-day working.Requires patience, discipline, and strong follow-up skills.drop cv at 7977984345

Multiple process5days working2 rotational week offDrop facility24*7 rotational shiftAge 38 max

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

1. Inbound & Outbound calls 2. Create bonding with donar 3.: fundraising 4. Convince skills

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Calling, Sales, Data Collection Lead Generation

Customer service voice process bpo kpo

*Urgent Hiring Customer Sales & Telesales Executives (Insurance/BFSI)*We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM Motor Insurance, etc.) in Virar & Malad (Mumbai).* Open Positions*Customer Sales RepresentativeTelesales Executive (Life & Motor Insurance)Team Leader / Quality Analyst / Trainer (Insurance Sales)Assistant Manager (Sales)* Why Join Us?*Immediate joining with priority hiring100+ Openings across leading BFSI brandsTransparent salary + no cap on incentivesCareer growth in Insurance, Sales & BFSI domain* Role & Responsibilities*Call potential customers & explain insurance/finance productsUnderstand customer needs & suggest the right productMaintain daily sales reports & meet monthly targetsUpselling & cross-selling insurance productsFor Support Roles (TL/QA/Trainer/AM) Team handling, training, quality audits, performance management*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience*Age:* 19 35 years*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 23+ years Sales/Telecalling*Languages:* Fluent in Hindi & English is must.*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam* Shift Timings*Virar (Customer Sales):Girls: 7 AM 4 PM 8 AM 5 PM 9 AM 6 PMBoys: 2 PM 11 PM 3 PM 12 AMInsurance Sales (Virar/ Malad): 9:30 AM 7:00 PM 10 AM 7 PMRotational Week Off / Fixed Sunday Off (as per process)* Salary & Benefits*In-hand Salary: 10,000 25,000 (role & experience based)CTC: Up to 3.2 LPAIncentives: 10,000 30,000 per month (performance-based)Annual Incentives: Up to 2 Lakh+ (SBI Life / ICICI)Attractive growth opportunities in the BFSI/Insurance sector*Job Locations*Virar West BranchMalad West Branch* Walk-in Interview Details* Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai 400064 Timing: 11:00 AM 4:00 PM (MonSat)

Tele caller job responsibilities include:- Making outbound calls to potential customers to promote products or services- Handling inbound calls from customers to address their inquiries or complaints- Identifying and escalating priority issues to the appropriate department- Following up with customers to ensure satisfaction and retention- Keeping accurate records of all interactions with customers- Meeting or exceeding daily and monthly sales targetsSkills required for a tele caller include:- Strong presentation skills to effectively communicate the benefits of products or services to customers.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

HiNidhaWe have spotted your profile on work IndiaSearching for a job....?URGENT HIRING...!Company name : SADGURU FOUNDATIONPosition : TelecallerSalary : 10K to 12K + Incentives Job location : Mira road (near station)No consultancy or placement, No any charges for Job Immediately contact on 8879732065 and Kindly send your resume. also share this JD to your friends collogue and who's needed for this job.Walk in interview available as below mention address INTERVIEW SCHEDULETiming : 10am to 5:00pmCARRY YOUR RESUME AND OTHER REQUIRED DOCUMENTS.Address SADGURU FOUNDATIONA-1/104, 1st floor, Rajashri shopping center, (Bhaji Market) Mira road east, Thane 401107Contact person Hr Nida maam .