HR Incharge Jobs

A Hotel General Manager (GM) is the top executive responsible for the overall operation, profitability, and success of a hotel or resort. This leadership role involves strategic planning, team management, and ensuring exceptional guest experiences while maintaining compliance with industry standards. GMs are often the face of the property, representing the brand to owners, guests, and stakeholders. This position is common in full-service hotels, resorts, boutique properties, or chains.Job OverviewDepartment: Executive Leadership / All Departments (oversees Front Office, Housekeeping, Food & Beverage, Sales, Maintenance, etc.)Reports to: Hotel Ownership, Regional Director, or Corporate ExecutivesLocation: Hotels, resorts, motels, or conference centers; urban, suburban, or resort destinationsEmployment Type: Full-time, with on-call availability, irregular hours including evenings, weekends, and holidaysSalary Range: Varies by hotel size, location, and experience; typically 150,000+ annually (base salary) plus bonuses, incentives, and perks (e.g., in the US; higher in luxury markets or international chains)Key ResponsibilitiesStrategic Leadership: Develop and implement business plans, budgets, and revenue strategies to meet financial targets (e.g., occupancy rates, RevPAR). Analyze market trends and adjust operations for competitiveness.Team Management: Hire, train, and supervise department heads and staff (50500+ employees). Foster a positive work culture, conduct performance reviews, and handle HR issues like scheduling and labor relations.Guest Experience Oversight: Ensure high standards of service across all touchpoints, from check-in to amenities. Monitor guest feedback via surveys, reviews (e.g., TripAdvisor), and handle escalated complaints to maintain satisfaction scores.Operational Excellence: Oversee daily operations including housekeeping, maintenance, food & beverage, and security. Coordinate with vendors for supplies, renovations, and events.Financial Management: Manage P&L statements, control costs (e.g., utilities, payroll), and drive revenue through sales, marketing, and partnerships (e.g., group bookings or loyalty programs).Compliance and Safety: Ensure adherence to legal regulations, health/safety protocols (e.g., OSHA, fire codes), and brand standards. Prepare for audits, insurance, and crisis management (e.g., emergencies or pandemics).Sales and Marketing: Collaborate with sales teams to secure corporate events, weddings, and tourism partnerships. Represent the hotel at industry events and negotiate contracts.Required Skills and QualificationsEducation: Bachelor's degree in Hospitality Management, Business Administration, or a related field required; Master's degree (e.g., MBA) or advanced certifications (e.g., CHME - Certified Hotel Manager Executive) preferred.Experience: 710+ years in the hospitality industry, with at least 35 years in senior management roles (e.g., Assistant GM, Department Head). Multi-property or luxury brand experience is advantageous.Core Skills:Strong business acumen, including financial analysis, budgeting, and forecasting.Exceptional leadership and interpersonal skills for motivating diverse teams and building stakeholder relationships.In-depth knowledge of hotel operations, PMS (Property Management Systems) like Opera or Fidelio, and revenue management tools.Problem-solving and decision-making abilities in high-stakes, fast-paced environments.Proficiency in Microsoft Office, CRM software, and data analytics for reporting.Personal Attributes: Visionary mindset, integrity, adaptability to seasonal fluctuations, and a customer-centric approach. Physical ability to tour properties and handle long hours.Certifications/Licenses: Hospitality certifications (e.g., AHLA courses), food safety (ServSafe), alcohol service, and CPR/First Aid. Background in sustainability (e.g., LEED) may be beneficial for eco-focused properties.Work Environment and ChallengesDynamic and demanding setting with high responsibility for 24/7 operations, potential travel, and exposure to varying weather or guest interactions.Opportunities for advancement to regional or corporate roles; perks include complimentary stays, travel discounts, health benefits, and profit-sharing.Challenges include managing labor shortages, economic downturns, and maintaining work-life balance in a service-oriented industry.

Recruitment Ensure manpower availability as per budget and plan. Close lateral hiring positions by rolling out offers, salary negotiations, notice period buyout deals etc. Keep tracking attrition data for On-roll and Casuals and prepare report for countermeasures and action plan. Training & Development Work on employees competency mapping frame work to identify job specific competencies. Coordinating with Employees, HODs & Management for identifying the training needs considering Performance Management Actively involved in KRA & KPI setting processes. Raising appraisal forms to concerned department heads for half yearly & annual performance review.Employee Engagement & Motivation Implementation & Execution of KAIZEN scheme, Employee of the month & Employee of the year award, Birthday & Anniversary Celebrations, Welcome of new joinings of the month.Compensation & Benefits Compensation & Benefit Benchmarking. Review, Designing and Implementation of tax friendly compensation structure based on revised tax rules.HR Budgeting Prepares HR-Budget on the basis of past year trends and future forecasts. Monitoring and controlling expenses as per approved budget.Legal Cases Handling and appearing for legal cases filed by employees at CM window, labour department and labour courts. Settlement of cases in labour department.

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.ResponsibilitiesPlan and coordinate administrative procedures and systems and devise ways to streamline processesRecruit and train personnel and allocate responsibilities and office spaceAssess staff performance and provide coaching and guidance to ensure maximum efficiencyEnsure the smooth and adequate flow of information within the company to facilitate other business operationsManage schedules and deadlinesMonitor inventory of office supplies and the purchasing of new material with attention to budgetary constraintsMonitor costs and expenses to assist in budget preparationOversee facilities services, maintenance activities and trades persons (e.g electricians)Organize and supervise other office activities (recycling, renovations, event planning etc.)Ensure operations adhere to policies and regulationsKeep abreast with all organizational changes and business developmentsRequirements and skillsProven experience as administration managerIn-depth understanding of office management procedures and departmental and legal policiesFamiliarity with financial and facilities management principlesProficient in MS OfficeAn analytical mind with problem-solving skillsExcellent organizational and multitasking abilitiesA team player with leadership skillsBSc/BA in business administration or relative field

Develop and oversee a recruitment process.Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates and ensure that.Manage timesheets for office, ensuring timely submission, approval, accuracy, and filing.Assisting to setting the parameters & weight age of performance of individual. Preparation of Job Description and Roles & Responsibilities of individual, promotion and confirmation process.

Govt Liasioning with local body --fire , Pf office , Pollution Control Board , Water Resources Department & other department