Array ( [0] => helpdesk-executive [1] => mumbai ) Helpdesk Executive Graduate Jobs in Mumbai
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Helpdesk Executive Graduate Jobs in Mumbai

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Opening For IT Helpdesk Executive (Female Candidates Only)

Aforeserve Ltd

  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Mumbai
IT Helpdesk Remote Support
Ticketing Systems:Experience with tools like ServiceNow, JIRA, Zendesk, or ManageEngine for logging and tracking issues.Familiarity with ITIL concepts like Incident, Change, and Problem Management.Soft SkillsCommunication Skills:Clear and concise communication with end users.Ability to explain technical issues to non-technical users.Customer Service:Empathy and patience while handling user complaints.Maintaining a customer-first approach to resolving issues.Problem-Solving:Analyzing issues logically and providing effective solutions.Ability to handle and prioritize multiple tasks.Time Management:Managing time effectively to resolve issues within defined SLAs.Prioritizing critical tasks during high-pressure situations.Team Collaboration:Working effectively with IT teams and escalating issues when necessary.Sharing knowledge with peers for continuous improvement.Tools and PlatformsTicketing and Monitoring:ServiceNow, JIRA, Zendesk, SolarWinds.Remote Support:TeamViewer, AnyDesk, Remote Desktop, LogMeIn.Communication Tools:Microsoft Teams, Slack, Zoom.Basic Monitoring Tools:Tools for hardware health, network activity, and log analysis.Additional SkillsAdaptability:Learning new tools and technologies quickly.Attention to Detail:Identifying root causes and preventing repeat issues.Documentation:Maintaining detailed records of issues and solutions in a knowledge base.Training and Guidance:Assisting users in understanding systems and software.
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IT Support Executive

Ace Skills Edutech

  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Mumbai
Hardware Networking IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Walk in
IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO
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IT Helpdesk Executive

Hirehut Technologies

IT Helpdesk Technical Helpdesk IT Service Desk IT Support LAN WAN-Wide Area Network Installation Technician Work From Home Walk in
Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English
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Asset Management Executive

SNVA Ventures

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Mumbai
Microsoft Office IT Asset Management CMDB Helpdesk Management IT Executive Desktop Support
Take care of day to day IT asset related operation.Keep track of IT Hardware asset allocation /Release/Dispatch/change/Replacement/ImplementationCoordinate with multiple vendors for purchase, delivery & installation /upgrade of IT assets End to end Asset management DB. Reporting
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IT Support Executive

Algoiq Software Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Virar West Mumbai
Desktop Support IT Helpdesk IT Service Desk IT Software Service
1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.
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Front Desk Executive

Intellistay Hotels Pvt. Ltd

Receptionist Front Office Help Desk Front Desk
Hotel Front Desk Job Responsibilities:Welcome guests in a warm and friendly manner.Ascertains their lodging, purchasing needs.Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of our resort or hotel operations.Registers guests and manages the rooming chart.Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.Verifies credit acceptance by reviewing and recording drivers license number; and operating credit card authorization systems.Balances cash drawer by counting cash at beginning and end of work shift.Monitors lobby and check-in activity to determine room flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner.Provides pre-arrival support for guests arriving on packages.Facilitates correspondence with guests.Acts as the site liaison for the services and sales center.Works collaboratively with any resort associates and resources.Hotel Qualifications / Skills:Verbal CommunicationCustomer ServiceResolving ConflictTeamworkEnergy LevelThoroughnessProfessionalism
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Help Desk Executive

Rudra Infotech

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Goregaon Mumbai
Communication Skills Positive Attitude Good Knowlwdge Focus Empathy Walk in
Provide technical support to clients experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions
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Receptionist (Female)

Ahmad Realty

Relation Manager Team Executive Receptionist Front Office Help Desk Retail Manager
Urgently Hiring with Good Salary Required Candidate should be presentable.
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Help Desk Executive

Rudra Infotech

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Goregaon Mumbai
Have Business Awareness. ... BE Adept at Management Pay Attention to Details BE Patient BE Willing to Learn Work Well Under The Stress Walk in
Hiring for 1 Help Desk Executive Job in Goregaon Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A with Good knowledge in Have Business Awareness. ...,BE ADEPT AT MANAGEMENT,PAY ATTENTION TO DETAILS,BE PATIENT,BE WILLING TO LEARN,WORK WELL UNDER THE STRESS etc.
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