Desktop Support IT HelpdeskIT Service DeskIT Software Service
1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.
Communication Skills Positive AttitudeGood KnowlwdgeFocusEmpathyWalk in
Provide technical support to clients experiencing computer hardware and software issues. They respond to queries, isolate problems, troubleshoot issues, and implement solutions
Hardware Networking Desktop SupportIT HelpdeskIT Service DeskIT Infrastructure SupportLAN SupportWork From HomeWalk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
Have Business Awareness. ... BE Adept at ManagementPay Attention to DetailsBE PatientBE Willing to LearnWork Well Under The StressWalk in
Hiring for 1 Help Desk Executive Job in Goregaon Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A with Good knowledge in Have Business Awareness. ...,BE ADEPT AT MANAGEMENT,PAY ATTENTION TO DETAILS,BE PATIENT,BE WILLING TO LEARN,WORK WELL UNDER THE STRESS etc.