9

Ground Staff Supervisor 12th Pass Jobs in Bhubaneswar

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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Ground Operation Ground Management Ground Staff
We are looking for a dedicated Ground Staff Supervisor to manage operations at our facility in Bhubaneswar. The ideal candidate will have a positive attitude and a willingness to learn, as this role involves working closely with a team to ensure efficient airport or facility operations.**Key Responsibilities:**- **Supervise Ground Staff**: Oversee the daily activities of ground staff to ensure that all tasks, such as baggage handling and customer assistance, are completed efficiently.- **Maintain Safety Standards**: Enforce safety protocols among staff to ensure the well-being of passengers and team members at all times.- **Train New Employees**: Provide training and support to new staff members, helping them understand their roles and responsibilities.- **Coordinate with Other Departments**: Work closely with other teams like security and customer service to ensure smooth operations across the facility.- **Monitor Performance**: Assess staff performance regularly, providing feedback and guidance to improve service quality and team efficiency.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact with staff and passengers effectively. Teamwork is critical, as the role involves collaborating with various departments. The person must also display strong organizational abilities to manage multiple tasks simultaneously. While prior experience is not mandatory, a positive attitude towards learning and adapting to new challenges is essential. Basic computer skills will be an added advantage for managing tasks efficiently. This role requires a commitment to maintaining high standards and delivering outstanding service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bhubaneswar
Airport Operation Customer Service Air Cargo Ground Operation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor to oversee daily operations at our facility in Bhubaneswar. This is an entry-level position suitable for candidates with a passion for the aviation industry. **Key Responsibilities:**- **Supervise Ground Operations:** Oversee the day-to-day activities of ground staff to ensure efficient service delivery and adherence to safety protocols.- **Staff Training:** Assist in training new employees on standard operating procedures, customer service skills, and safety practices to maintain high service standards.- **Customer Assistance:** Address passenger queries and ensure their needs are met promptly, enhancing overall customer satisfaction.- **Coordination with Other Departments:** Work closely with other teams such as check-in and baggage handling to ensure smooth passenger flow and timely operations.- **Maintain Equipment and Tools:** Regularly check all ground handling equipment to ensure they are in good working condition, reporting any issues to management promptly.**Required Skills and Expectations:**- Strong communication skills are essential to convey information clearly to both staff and passengers.- A basic understanding of customer service principles is important, as you will be dealing directly with the public.- Ability to work in a fast-paced environment and efficiently manage multiple tasks.- Teamwork is vital; you should be able to motivate and coordinate with staff members.- Basic problem-solving skills are required to address on-the-spot issues as they arise.Candidates with a 10th-grade education and a positive attitude towards learning will excel in this role. Familiarity with the aviation industry is a plus, but not mandatory.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Airliness Computer Operator
We are seeking an Air Ticketing Associate in Bhubaneswar to join our team. This role is ideal for individuals with a passion for travel and a desire to create positive travel experiences for customers. Key Responsibilities:- **Booking Air Tickets:** Handle customer inquiries and assist in booking domestic and international flights, ensuring accuracy in details such as dates, times, and passenger information.- **Customer Service:** Provide excellent customer support by answering questions, resolving issues, and offering travel advice. Build strong relationships with clients for a smooth ticketing experience.- **Fare Comparison:** Research and compare airfares from various airlines, ensuring clients receive the best options available within their budget and preferences.- **Documentation:** Ensure all necessary documents are collected and processed correctly for ticket issuance and maintain organized records for easy access and reference.Required Skills and Expectations:Candidates should possess good communication skills, both verbally and in writing. Attention to detail is essential to avoid errors in bookings and reservations. Basic knowledge of computer systems and proficiency in using ticketing software will be advantageous. A customer-friendly attitude is crucial, as you will be engaging with clients to meet their travel needs. While experience in the travel industry is a plus, it is not mandatory; freshers are encouraged to apply. A team-oriented approach and the ability to work in a fast-paced environment are also important for this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Ground Staff Airport Ground Staff Ground Staff Executive Airport Representative Airport Manager Airport Executive Air Cargo Executive Air Ticketing Executive Airport Supervisor Cabin Crew Flight Attendant
Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.
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Ground Staff Airport Operation Airport Representative Airport Supervisor Ground Operations Staff Cabin Crew Air Traffic Control Flight Attendant Air Ticketing Executive Passport Checking Officer
Ground Staff are responsible for ensuring the smooth operation of an airport by performing various tasks such as airport operations, customer service, safety checks, and more. They play a crucial role in ensuring passenger safety and satisfaction.Responsibilities:- Assist passengers with check-in, baggage handling, and security checks- Ensure the safe and efficient boarding and disembarkation of passengers- Oversee the loading and unloading of luggage and cargo- Communicate with air traffic control to coordinate aircraft movements
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Flight Attendant Flight Steward Flight Stewardess Flight Supervisor Flight Lieutenant Cabin Crew Crew Member Crew Manager Ground Staff Airport Executive
Responsibilities: 1. Ensure the safety and comfort of passengers during flights2. Conduct pre-flight checks to ensure the aircraft is ready for departure3. Assist passengers with boarding and disembarking the aircraft4. Demonstrate safety procedures and provide instructions during emergencies5. Serve food and beverages to passengers6. Respond to passenger inquiries and provide excellent customer service7. Maintain a clean and organized cabin environment8. Assist in coordinating with the flight crew and ground staff to ensure.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Hiring for 50 Airport Supervisor Jobs in Kolkata, Howrah, Darrang, Assam, Darjeeling, Kharagpur, Bhubaneswar, Asansol, Durgapur, Nadia, Haldia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Ground Staff Freshers
Job Openings for 28 Ground Staff Supervisor apply now Jobs for Freshers in Kolkata, Behala, Kolkata, Patna, Asansol, Hooghly, Howrah, Ranchi, Dumka, Dhanbad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A, B.Com, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree with Good knowledge in Ground Staff, freshers etc.
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Airport Operation Aviation Ground Staff Activities Ground Handling Passenger Handling Good Communication Skills Interpersonal Skills Grooming Ground Management Aviation Security Air Traffic Control Airport Ticketing Ground Staff Supervisor Ground Hostess Cargo Handling Flight Attendant Air Hostess Cabin Crew Activities Hospitality
Dear Candidate. We are hiring for the Airport Ground Staff,Cargo,PSE,Hospitality,Utility,Retail and Cabin Crew for Leading Domestic and International Airlines company.Male and Female both can apply. QUALIFICATION:10th,12th and any Graduate candidate can apply.Age -18 to 38 yrsWe required Good Communication skill and pleasing personality Candidate.Job Location - Pan IndiaPerk and Facilities: Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT.For more information contact:Hr 6289247501
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Bhubaneswar
Airport Representative Airport Ticketing Airport Operation Airport Supervisor
As an Airport Ground Staff member in Bhubaneswar, you will play a crucial role in ensuring the smooth operation of airport services. Your primary tasks will involve assisting passengers and maintaining efficiency within the airport environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, providing guidance and answering their questions to enhance their travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring safe and timely handling to prevent any damage or delays.- **Boarding Support:** Assist passengers during boarding and deplaning, ensuring a smooth flow and adherence to safety regulations.- **Customer Service:** Provide excellent customer service, addressing passenger concerns and resolving issues to maintain high satisfaction levels.- **Safety Protocols:** Follow all safety regulations and airport procedures, ensuring a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other airport staff and departments to ensure coordinated operations and effective communication.**Required Skills and Expectations:**Candidates should possess good communication skills, allowing them to effectively interact with diverse passengers. A friendly and patient attitude is essential to provide excellent customer service. Since this role involves physical tasks, candidates should be physically fit and capable of lifting luggage. Basic problem-solving skills will help you handle any issues that may arise during daily operations. A team-oriented mindset is important for collaborating with colleagues and ensuring a seamless travel experience. A minimum educational requirement is completing the 10th grade, and prior experience is not necessary but may be an advantage.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Ground Management Ground Staff Executive Ground Handling Staff Ground Operations Staff
Ground Staff Duties and Responsibilities1. Ground Staff are responsible for ensuring passenger safety and comfort in both flight and ground operations.2. They play a crucial role in the aviation sector, undertaking a wide variety of tasks from administrative to manual labor.3. Assist passengers during check-in, boarding, and deplaning4. Load and unload luggage and other cargo to and from the aircraft5. Handle passenger inquiries about flight schedules, travel routes, and other flight-related issues6. Perform inspection of the aircraft before and after flights for safety7. Ensure the aircraft is clean and tidy for the passengers8. Provide first aid and support in case of emergencies9. Coordinate and manage supplies of food and beverages for flights10. Help passengers with special needs, like the elderly, children, or those with disabilities11. Work with various aviation teams to ensure flight operations run smoothly12. Manage and operate airport equipment and vehicles13. Adhere to airport safety regulations and procedures
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  • 0 - 1 yrs
  • 18.0 Lac/Yr
  • Bhubaneswar
Ground Operation Ground Management Ground Manager
Hiring for 45 Ground Staff Supervisor 2025 Jobs in Bhubaneswar for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground Operation, Ground Management, Ground Manager etc.HR APARNA - 9477545946
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Ground Staff Utilities Freshers Aviation
Job Openings for 10 Airport Utility Supervisor Jobs for Freshers in Kolkata,Ranchi,Bhubaneswar,Gaya,Patna,Raipur, Chhattisgarh,Dhanbad,Dumka,Howrah,Behala, Kolkata, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Utilities,freshers,Aviation etc.
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Ground Staff Cargo Handling Cargo Handler Cargo Staff Cargo Supervisor
Job Openings for 10 Airport Cargo Manager Jobs for Freshers in Kolkata,Kolkata South, Kolkata,Raipur, Chhattisgarh,Bhubaneswar,Gaya,Ranchi,Lucknow,Patna,Samastipur, Bihar,Nadia, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Cargo Handling,Cargo Handler,Cargo Staff,Cargo Supervisor etc.
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Ground Staff Airline Ground Staff Ground Operations Staff Ground Staff Security
We have vacant of 150 Customer Service Supervisor Jobs in Kolkata,Bhubaneswar,Jharsuguda,Cuttack,Balasore,Howrah,Purba Bardhaman,Paschim Bardhaman,Raipur, Chhattisgarh,Asansol, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Bachelor of Hotel Management, Other Bachelor Degree Skill Ground Staff,Airline Ground Staff,Ground Operations Staff,Ground Staff Security etc.
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Ground Handling Airline Operations Airport Operation Aviation Ground Staff Activities Airport Cargo Airport Ground Handling Customer Service Ground Management Cargo Handling Air Cargo Ground Operation Airport Ramp Ground Manager
Hiring for 50 Ground Staff Supervisor Jobs in Kolkata, Nadia, Asansol, Birbhum, Around Kolkata, Calcutta Greens, Kolkata, Bhubaneswar, Rourkela, Agartala, Aurangabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Ground Handling, Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Airport Cargo etc.
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Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Good Communication Skills
We have vacant of 50 Airport Manager Jobs in Kolkata, North 24 Parganas, Siliguri, JHARKHAND, Ranchi, Asansol, Bhubaneswar, Patna, Medinipur, Hooghly, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A Skill Airport Supervisor, Airline Operations, Airport Operation, Aviation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Good Communication Skills etc.
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Aviation Ground Staff Activities Ground Operation Passenger Service Ramp Supervisor
Job Openings for 40 Airport Passenger Service Associate Jobs for Freshers in Kolkata,Bhubaneswar,Darjeeling,Darrang, Assam,Uttar Dinajpur,Aurangabad,katmandu, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation,Ground Staff Activities,Ground Operation,Passenger Service,Ramp Supervisor etc.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
The Airport Manager oversees daily operations at the airport in Bhubaneswar, ensuring safety, efficiency, and excellent customer service. This role is ideal for individuals looking to start their career and can adapt to a busy environment. Key responsibilities include:- **Manage Daily Operations**: Supervise all airport activities, ensuring smooth functioning of airport services, including check-in, boarding, and baggage handling. - **Ensure Safety Procedures**: Enforce safety regulations and protocols to protect passengers and staff. Conduct regular inspections to identify and remedy any safety issues. - **Customer Service Oversight**: Address passenger inquiries and complaints efficiently, ensuring a positive travel experience. Work with teams to resolve issues quickly. - **Coordinate with Airlines**: Liaise with airline representatives to manage flight schedules and gate assignments, ensuring timely departures and arrivals. - **Staff Coordination**: Train and supervise airport staff, ensuring they meet performance standards and provide high-quality service.Applicants should possess effective communication skills and be capable of working well under pressure. An understanding of airport operations is beneficial but not required. Attention to detail, good organizational abilities, and a commitment to safety are essential for this role. The ideal candidate is a proactive problem solver who can work collaboratively with various teams in a fast-paced environment.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
we need only people those whom are really interested to be a part if the companyQualification: - 8th , 10th, 12th Pass to graduate & Post Graduate (Hospitality Aviation must apply) any streamsMale/Female, Both type Job Candidates required
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Air Hostess Flight Attendant Flight Steward Flight Supervisor Air Traffic Controller Ground Staff Airport Operation Airport Representative Passport Checking Officer Guest Relation Assistant Staff Nurse
Air Hostess Job Description: As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers during flights. Your main duties will include greeting passengers, checking tickets, providing safety instructions, serving meals and beverages, answering passenger inquiries, and ensuring the overall satisfaction of passengers. You will also need to handle any in-flight emergencies or issues that may arise.Skills required for Air Hostess role:- Excellent communication and interpersonal skills- Ability to remain calm and composed under pressure
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Air Ticketing Air Freight Air Hostess Air Cargo Air Traffic Control Air Pollution Control Air Ticketing Reservation Airport Cargo Loader Airport Ticketing Airport Operation Airport Ramp Airport Representative Airport Supervisor Airline Ground Staff Airlines Cabin Crew Airline Customer Service Flight Steward
As an Air Traffic Controller, your primary responsibility is to safely and efficiently manage air traffic in and around airports, ensuring the seamless flow of aircraft both in the air and on the ground. You will be responsible for communicating with pilots, issuing take-off and landing instructions, and monitoring weather conditions to ensure safe flight operations.Skills required for this role include excellent communication and decision-making skills, the ability to work under pressure, and strong problem-solving abilities.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Supervisor, you will play a crucial role in ensuring the smooth operation of airport activities. Your primary responsibilities will include:- **Supervising Operations**: Oversee daily airport operations to ensure all systems run smoothly, including check-in, boarding, and baggage handling.- **Staff Management**: Lead and manage a team of airport staff, providing guidance and support to ensure high levels of performance and customer service.- **Customer Service**: Address passenger inquiries and resolve complaints to maintain a positive travel experience and ensure passenger satisfaction.- **Safety Compliance**: Ensure that airport safety protocols and regulations are strictly followed, promoting a safe environment for both staff and travelers.- **Monitoring Airport Activity**: Keep an eye on airport activities and traffic to optimize efficiency and coordinate responses to any issues that may arise.- **Reporting**: Prepare daily operation reports for management, highlighting any challenges faced and suggesting improvements where necessary.To succeed in this role, you should possess the following skills and qualities:- **Communication Skills**: Clear communication is essential for coordinating with staff and assisting passengers.- **Leadership Ability**: A strong sense of leadership to motivate and manage your team effectively.- **Problem-Solving Skills**: The ability to think quickly and resolve issues promptly when they arise.- **Organizational Skills**: Strong organizational skills to handle multiple tasks and responsibilities while ensuring everything runs smoothly.- **Attention to Detail**: A keen eye for detail to ensure compliance with various operational protocols and safety regulations. Candidates with 0 to 5 years of experience and at least a 10th grade education are encouraged to apply.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Bhubaneswar
Ground Staff Data Entry Operator Digital Marketing Customer Sales Executive Customer Support Executive Content Designer Ground Handling Ground Agent Hardworking Punctual Goal Oriented Ground Staff Supervisor
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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Fresher hiring for Airlines Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline sector. This position is based in Bhubaneswar, and we welcome candidates with 0 to 5 years of experience. A minimum of a 10th-grade education is required for this full-time office-based role.**Key Responsibilities:**- **Customer Service:** Interact with passengers and assist them with inquiries about flight schedules, check-in procedures, and luggage handling to enhance their travel experience.- **Ticketing and Booking:** Manage the process of ticket sales and booking confirmations. This includes handling transactions accurately and efficiently to ensure customer satisfaction.- **Flight Coordination:** Collaborate with airline staff to monitor flight schedules, ensuring that passengers are informed of any changes or delays.- **Problem Resolution:** Address and resolve passenger concerns and issues promptly, maintaining a high level of customer service even under pressure.- **Administrative Tasks:** Handle administrative duties such as maintaining passenger records, processing payments, and preparing reports for management.**Required Skills and Expectations:**- Strong communication skills are essential to interact effectively with customers and team members.- Basic knowledge of computer operations and familiarity with booking systems will be beneficial.- A customer-oriented attitude is crucial for providing outstanding service and ensuring passenger satisfaction.- Ability to work in a fast-paced environment, managing multiple tasks with a focus on detail.- Teamwork skills are important, as you will often collaborate with other airline personnel to achieve common goals.
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