We are looking for a dedicated Ground Staff Supervisor to manage operations at our facility in Bhubaneswar. The ideal candidate will have a positive attitude and a willingness to learn, as this role involves working closely with a team to ensure efficient airport or facility operations.
**Key Responsibilities:**
- **Supervise Ground Staff**: Oversee the daily activities of ground staff to ensure that all tasks, such as baggage handling and customer assistance, are completed efficiently.
- **Maintain Safety Standards**: Enforce safety protocols among staff to ensure the well-being of passengers and team members at all times.
- **Train New Employees**: Provide training and support to new staff members, helping them understand their roles and responsibilities.
- **Coordinate with Other Departments**: Work closely with other teams like security and customer service to ensure smooth operations across the facility.
- **Monitor Performance**: Assess staff performance regularly, providing feedback and guidance to improve service quality and team efficiency.
**Required Skills and Expectations:**
Candidates should have excellent communication skills to interact with staff and passengers effectively. Teamwork is critical, as the role involves collaborating with various departments. The person must also display strong organizational abilities to manage multiple tasks simultaneously. While prior experience is not mandatory, a positive attitude towards learning and adapting to new challenges is essential. Basic computer skills will be an added advantage for managing tasks efficiently. This role requires a commitment to maintaining high standards and delivering outstanding service.