Ground Staff Activities Job Vacancies in Srinagar

We are seeking a motivated Airport Ticketing Executive to join our team in Srinagar, India. In this role, you will assist customers with flight bookings, providing excellent service to ensure a smooth travel experience.Key Responsibilities:1. Customer Assistance: Help customers with inquiries regarding flight schedules, ticket prices, and seat availability while providing detailed information about travel options.2. Booking Management: Process ticket bookings and cancellations accurately, ensuring all flights are confirmed. Handle payments and provide customers with proper documentation.3. Documentation Support: Assist customers with necessary travel documents such as boarding passes and travel insurance, ensuring they are well-prepared for their journeys.4. Problem Resolution: Address any issues that customers may face during the booking process, including flight changes or refunds, and provide prompt solutions to enhance customer satisfaction.5. Sales Support: Promote additional services such as travel insurance or upgrades, helping to maximize revenue while meeting customer needs.Required Skills and Expectations: Candidates must have a completed 12th-grade education and possess 0 to 5 years of relevant experience. Strong communication skills are essential for effectively interacting with customers. A basic understanding of computer systems and booking software is expected. Candidates should be organized, detail-oriented, and capable of working in a fast-paced environment. A positive attitude and a commitment to delivering outstanding customer service are crucial for success in this role.

Join our team as an Airport Ramp Executive in Srinagar and play a crucial role in ensuring smooth ground operations at the airport. This entry-level position is ideal for individuals looking to start their careers in the aviation industry. Key Responsibilities:1. Aircraft Handling: Assist in the safe loading and unloading of cargo and baggage from aircraft. Ensure all items are properly checked and secured to prevent damage.2. Ground Support Coordination: Work closely with ground staff to coordinate the arrival and departure of aircraft. This includes fueling and positioning aircraft according to schedules.3. Safety Compliance: Follow all safety and operational guidelines. Conduct regular checks of the ramp area to ensure it is clear of obstacles and hazards.4. Customer Service: Provide friendly assistance to passengers during boarding and disembarking. Help resolve any issues that may arise, ensuring a positive experience.5. Equipment Operation: Operate various ground support equipment, such as tugs and conveyor belts. Ensure all machines are maintained and reported if any issues occur.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and be willing to learn; previous experience in a similar role is a plus but not required. Strong communication skills are essential for effective collaboration with team members. A commitment to maintaining safety protocols and a customer-oriented attitude are highly valued. Flexibility with working hours, including nights and weekends, is expected due to the nature of airport operations.