Ground Operation Job Vacancies in Dibrugarh

We are looking for a dedicated Hospitality Executive to join our team in Dibrugarh. This role is ideal for individuals who are enthusiastic about providing excellent service and have a desire to grow in the hospitality sector. Key Responsibilities:- **Customer Service**: Interact with guests to ensure their needs are met, addressing any questions or concerns they may have.- **Check-In / Check-Out**: Manage the check-in and check-out processes efficiently to ensure a smooth experience for guests.- **Reservations Management**: Assist in handling reservations, including processing online bookings and confirming guest information.- **Issue Resolution**: Address any issues or complaints guests may have during their stay, striving for immediate resolution to enhance guest satisfaction.- **Collaboration with Team**: Work closely with other departments, such as housekeeping and food service, to ensure a seamless experience for guests.Required Skills and Expectations:- Candidates should have a minimum educational qualification of 12th pass. - Excellent communication skills are essential for effective interaction with guests and team members.- A friendly and positive attitude towards customer service is crucial, as this role involves direct guest engagement.- Basic computer literacy, including familiarity with reservation and management software, is preferred.- A willingness to work in a fast-paced environment, staying adaptable to changing situations.This full-time role requires a commitment to working from our office in Dibrugarh, perfect for those beginning their career in hospitality or looking to gain more experience.

Key responsibilities:1. Assisting passengers during check-in and boarding: As an airport ground staff member, you will help passengers with check-in procedures and ensure they board the aircraft smoothly.2. Handling baggage and cargo: You will be responsible for tagging and handling baggage, as well as overseeing the loading and unloading of cargo on the aircraft.3. Ensuring safety and security: It will be your duty to follow strict safety and security protocols to ensure the well-being of passengers and staff members at the airport.4. Providing customer service: You will answer passengers' inquiries, address their concerns, and assist them with any issues that may arise during their time at the airport.Required skills and expectations:1. Strong communication skills: You should be able to effectively communicate with passengers and colleagues to provide excellent customer service.2. Attention to detail: Precision is crucial when handling baggage and cargo to ensure everything is in the right place at the right time.3. Ability to work in a fast-paced environment: Airports can be busy and hectic places, so being able to work efficiently under pressure is essential.4. Flexibility and adaptability: You may be required to work different shifts and handle various tasks, so being adaptable to changes is important in this role.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Performing pre-flight safety checks.3. Demonstrating the use of safety equipment.4. Serving meals and refreshments to passengers.5. Handling any in-flight emergencies.6. Providing exceptional customer service at all times.7. Keeping the cabin clean and tidy.8. Assisting passengers with special needs.9. Following all airline and regulatory policies and procedures.10. Attending regular training sessions.

We have vacant of 32 Airlines Cabin Crew Jobs in Lucknow, Prayagraj, Ranchi, Gaya, Patna, Darbhanga, North Guwahati, Guwahati, Lakhimpur, Jorhat, Assam, Dibrugarh, for Freshers Educational Qualification : Higher Secondary Skill Air Ticketing, Airline Operations, Aviation, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Hostess Activities etc.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform