Communication Skills Front Office OperationsTelephone Handling
Handling executive role at Hospitals.* Assisting patients in registration*Navigating the patients to respective departments* Appointment Booking, assisting with queries* Feedback collection and escalation of feedback to respective heads* Translation service requiredSkills RequiredFluency in spoken and written englishBasic computerMS office, MS Excel
Communication Skills Front Office OperationsTelephone HandlingPresentableGuest Relation Executive
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)