Airport Ground Staff are responsible for ensuring the smooth operations of airport facilities and providing excellent customer service to passengers. Some of the key responsibilities include:- Greeting and assisting passengers at check-in counters, boarding gates, and baggage claim areas- Checking passengers in and issuing boarding passes- Assisting passengers with special needs or requests- Handling customer inquiries and complaints in a professional manner- Ensuring the safety and security of passengers and airport facilities- Collaborating with airline staff, security personnel.