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Fresher Jobs in Maghar

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  • 0 - 1 yrs
  • 16.0 Lac/Yr
  • Maghar Sant Kabir Nagar
Air Ticketing Ground Management Ground Staff Air Cargo
- Booking air tickets for customers: As an Air Ticketing Executive, you will be responsible for helping customers book their flights by understanding their requirements and preferences.- Managing ground operations: You will need to coordinate with ground staff to ensure smooth operations at the airport and assist passengers with their queries and concerns.- Handling air cargo: As part of your role, you will be involved in managing air cargo shipments, including tracking, documentation, and handling any issues that may arise.- Providing customer assistance: You will be expected to provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a positive experience for all passengers.Required Skills and Expectations:- Strong communication skills: You should have clear and effective communication skills to interact with customers and colleagues.- Attention to detail: It is essential to pay attention to details while booking tickets, managing ground operations, and handling air cargo.- Basic computer skills: You should be comfortable using computer systems and software to make bookings, track cargo, and manage operations efficiently.- Customer service orientation: A customer-centric approach is necessary to ensure passenger satisfaction and handle any customer concerns promptly and effectively.
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Good Communication Airport Ground Staff
Responsibilities:1. Greeting and assisting passengers at the check-in counter and gate areas2. Checking in luggage and issuing boarding passes3. Guiding passengers through security procedures4. Assisting passengers with special needs or requests5. Providing information about flights, delays, and airport facilities6. Handling customer inquiries and complaints in a professional manner7. Collaborating with airline staff and other airport personnel to ensure smooth operations
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