Flight Attendant Fresher Jobs in Mangalore

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.Key Responsibilities:- Passenger Safety and Security: Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- Customer Service: Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- Food and Beverage Service: Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- Emergency Preparedness: Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- Communication: Maintain clear communication with the flight crew and relay important information to passengers as needed.- Cleanliness and Maintenance: Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.Required Skills and Expectations:- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

We are looking for enthusiastic Cabin Crew members to join our team in Mangalore. As a vital part of our airline, you will be responsible for ensuring the safety, comfort, and enjoyment of our passengers throughout their journey.Key Responsibilities:- Ensure Passenger Safety: You will be trained to handle emergency situations and must follow safety procedures to keep all passengers secure during flights.- Provide Excellent Customer Service: You will greet passengers, assist with boarding, and attend to their needs to ensure a pleasant travel experience.- Serve Food and Beverages: You will manage meal and drink service, catering to a variety of passenger preferences and ensuring timely delivery.- Maintain Cabin Cleanliness: You will keep the cabin tidy and ensure that all equipment, such as life vests and oxygen masks, are in good condition.- Respond to Passenger Queries: You will assist passengers with any questions or concerns they may have, providing helpful information throughout the flight.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Candidates with 0 to 6 years of experience are encouraged to apply.- Strong communication skills to interact effectively with passengers and team members are required.- A friendly and approachable demeanor with a focus on customer service.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Team player who collaborates well with other cabin crew members to ensure smooth operations.

Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.