Field Executive Fresher Jobs in Tollygunge

Generate Customer all electronics items annual maintenance contract.All maintenance goods sale.Generate Customer electronics services

Responsibilities:Order Fulfillment:Coordinate and oversee the end-to-end delivery process to ensure timely and accurate order fulfillment.Monitor the daily dispatch of goods and track delivery schedules.Recruitment of Delivery Boys:Identify and recruit delivery personnel based on operational needs.Conduct interviews, background checks, and onboarding processes for new recruits.Train delivery boys on company policies, delivery procedures, and customer service standards.Team Coordination:Manage and guide delivery personnel to achieve operational efficiency.Allocate routes and tasks to the delivery team for optimal coverage.Customer Support:Address customer queries and resolve delivery-related issues promptly.Ensure customer satisfaction by maintaining a high level of service quality.Performance Monitoring:Track delivery performance metrics, including delivery times, success rates, and feedback.Implement measures to improve delivery speed and reliability.Vendor & Partner Liaison:Collaborate with vendors and logistics partners to ensure seamless operations.Negotiate and manage contracts with third-party delivery services, if applicable.Inventory & Logistics Management:Maintain accurate records of inventory levels and coordinate restocking.Optimize delivery routes to minimize costs and maximize efficiency.Compliance & Safety:Ensure adherence to company policies and local regulations regarding delivery operations.Promote and maintain safety standards for the delivery team.

Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow.Maintain debtors book to ensure that the debt status is accurate and latest.Develop reports on aged debt accounts and days sales outstanding (DSO) reports.Monitor slow-moving accounts to identify delinquent debts and take necessary action to recover the debts.Offer 247 services to customers in a prompt and accurate manner.Post customers checks and ensure timely credit transfer.Review collection queue to perform collection activities accordingly.Adhere to customer policies and procedures.Close a specific number of collection accounts each month to meet the assigned target.Contact debtors and implement repayment schedules and terms.Assist the company to take legal action against debtors by providing necessary information.Maintain security and confidentiality of company and customer information.Follow legal requirements during debt collections to avoid legal issues.