Array ( [0] => solving-queries [1] => mumbai ) Solving Queries Jobs for Women in Mumbai | Female Solving Queries Job Vacancies in Mumbai
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Solving Queries Female Jobs in Mumbai

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Opening For Tele Consultant (Female Candidates Only)

Pravaayu Healthcare Pvt Limited

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Service Telecalling Telecaller Customer Query Solving Query Solving Customer Care Executive Customer Handling Service Support Inbound Calling Outbound Calling CRM Friendly
Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com
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Customer Service Support (Female Candidates Preferred)

Tech Mahindra

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Mumbai
Inbound Calls Handling Customer Support Coordinator Solving Queries Voice Process Executive
Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls
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