Reporting Female Jobs in Guwahati

We are seeking a skilled and organized Executive Assistant to support our team in North Guwahati. The ideal candidate will have 4-10 years of experience in a similar role and will be responsible for various administrative tasks.Key Responsibilities:- Manage Executive Schedule: Organize and maintain the calendar of the executive, ensuring all appointments and meetings are efficiently scheduled and updated.- Coordinate Communication: Handle incoming and outgoing communications, including emails and phone calls, ensuring clear and timely responses to stakeholders.- Prepare Reports and Documents: Assist in creating presentations and preparing reports for meetings, ensuring all materials are accurate and professionally formatted.- Organize Meetings and Events: Plan and coordinate meetings, including logistics such as venue, catering, and equipment, to ensure smooth operations.- Research and Data Analysis: Conduct background research on various topics to provide relevant information and support decision-making processes.Required Skills and Expectations:The ideal candidate will have strong organizational and time-management skills, enabling them to handle multiple tasks effectively. They should possess excellent communication skills, both written and verbal, with the ability to interact respectfully with various stakeholders. Proficiency in Microsoft Office Suite is necessary, along with the ability to learn new software quickly. Additionally, the candidate should display a high degree of professionalism and confidentiality in handling sensitive information. Flexibility and adaptability to changing priorities are essential for success in this role.

- Provide administrative support to the sales team by assisting with day-to-day activities such as scheduling meetings, preparing presentations, and handling client inquiries.- Maintain and update client databases, ensuring accuracy and organization.- Coordinate with internal departments (such as production, logistics, and finance) to ensure timely and accurate processing of customer orders.- Act as the primary point of contact for customers, responding to queries, providing product information, and addressing concerns.- Assist in generating and maintaining sales reports, tracking progress against targets, and compiling performance metrics.- Assist in the qualification and tracking of sales leads, ensuring timely follow-up and conversion into sales opportunities.- Coordinate with inventory teams to ensure stock levels align with sales demands and order fulfillment.- Collaborate with the marketing team to organize promotional activities, events, and campaigns that support sales objectives.- Assist in building and maintaining positive relationships with customers, handling inquiries, and ensuring smooth after-sales support.- Provide logistical and operational support to the sales team, ensuring they have the necessary tools, resources, and information to perform their roles effectively.- Enter sales data, client information, and communications into the CRM system for accurate tracking and analysis.- Liaise with external vendors, suppliers, and distributors to ensure smooth product availability and distribution.- Assist the sales team in preparing quotes, proposals, and contracts for potential clients.- Ensure timely follow-up with clients regarding proposals, pricing, and contract details.- Maintain a well-organized filing system for sales-related documents, contracts, and correspondence for easy retrieval.- Support the onboarding process for new sales team members by providing them with the necessary resources and training materials.

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.