Phone Banking Female Jobs in Bhubaneswar

We are seeking a female Tele Caller for our office in Baramunda. The ideal candidate should have a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients and customers to promote our services or products, ensuring a friendly and professional demeanor at all times.- **Manage Customer Queries:** Address questions or concerns from customers, providing accurate information and solutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of each call, including customer information, feedback, and outcomes, helping the team track progress and improve strategies.- **Follow Up on Leads:** Revisit previous prospects to gauge their interest and encourage them to consider our offerings, contributing to higher sales conversion rates.- **Collaborate with Team Members:** Work closely with other team members to share insights, improve processes, and support overall team goals for performance and productivity.**Required Skills and Expectations:**- **Communication Skills:** Must possess excellent verbal communication skills to effectively convey information and engage with clients.- **Basic Computer Skills:** Familiarity with using computers and common software, as record-keeping and tracking interactions will be done digitally.- **Positive Attitude:** A friendly and energetic personality that fosters positive interactions with potential customers.- **Adaptability:** Ability to learn quickly and adapt to new processes, as well as handle objections and feedback professionally.- **Team Player:** Willingness to collaborate and contribute to a supportive team environment, ensuring collective success.

Place phone calls to potential clients from our computerized directoryPerform script (with necessary adjustments) to ensure consistency of sales programAnswer potential clients questions about home improvement projects or goalsGenerate between 5 and 15 sales leads per daySet appointments with prospective customers based on our associates schedulesMaintain computer, telephone and other equipmentTrain other telemarketers when requiredCommunicate any problems, concerns or questions to supervisory staffRefer customer complaints to supervisor for quality control