Order Processing Female Jobs in Guwahati

- Assist the front-end sales team by preparing quotations, proposals, and technical documentation for aerospace and plastic tooling projects.- Coordinate with internal departments such as design, production, and quality to ensure feasibility, pricing, and lead times are accurately communicated to clients.- Handle sales order processing from inquiry to dispatch, including PO verification, invoicing coordination, and shipping documentation.- Act as a liaison between customers and internal teams to provide timely updates on order status, delivery timelines, and post-sales support.- Assist in the preparation of commercial bids, tenders, and pricing sheets for aerospace and industrial tooling solutions.- Coordinate with inventory and logistics teams to track stock availability and shipping schedules for domestic and international orders.- Generate and maintain reports on sales performance, customer activity, and pending orders for review by management.- Work closely with sales managers, engineers, and product specialists to streamline workflows and improve sales support efficiency.

- Provide administrative support to the sales team by assisting with day-to-day activities such as scheduling meetings, preparing presentations, and handling client inquiries.- Maintain and update client databases, ensuring accuracy and organization.- Coordinate with internal departments (such as production, logistics, and finance) to ensure timely and accurate processing of customer orders.- Act as the primary point of contact for customers, responding to queries, providing product information, and addressing concerns.- Assist in generating and maintaining sales reports, tracking progress against targets, and compiling performance metrics.- Assist in the qualification and tracking of sales leads, ensuring timely follow-up and conversion into sales opportunities.- Coordinate with inventory teams to ensure stock levels align with sales demands and order fulfillment.- Collaborate with the marketing team to organize promotional activities, events, and campaigns that support sales objectives.- Assist in building and maintaining positive relationships with customers, handling inquiries, and ensuring smooth after-sales support.- Provide logistical and operational support to the sales team, ensuring they have the necessary tools, resources, and information to perform their roles effectively.- Enter sales data, client information, and communications into the CRM system for accurate tracking and analysis.- Liaise with external vendors, suppliers, and distributors to ensure smooth product availability and distribution.- Assist the sales team in preparing quotes, proposals, and contracts for potential clients.- Ensure timely follow-up with clients regarding proposals, pricing, and contract details.- Maintain a well-organized filing system for sales-related documents, contracts, and correspondence for easy retrieval.- Support the onboarding process for new sales team members by providing them with the necessary resources and training materials.

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

- Monitor and maintain accurate records of equipment and spare parts inventory levels to ensure stock availability.- Assist in the tracking of equipment shipments and ensure inventory is updated in the system in real-time.- Communicate and coordinate with suppliers and vendors to ensure timely delivery of construction equipment, parts, and materials.- Support the processing of orders, including generating and tracking order confirmations, delivery notes, and invoices.- Collaborate with logistics teams to arrange for the transportation and timely delivery of equipment and parts to various job sites or company facilities.- Maintain accurate records in the company's inventory and procurement software to support effective supply chain operations.- Assist in ensuring that customer orders for construction equipment or parts are fulfilled accurately and promptly.- Support in gathering and analyzing data to assist in demand forecasting for construction equipment and related parts.- Assist procurement teams in preparing and issuing requests for quotes (RFQs) from suppliers for construction equipment and parts.- Assist in the inspection and quality checks of incoming equipment and parts to ensure they meet the required specifications and standards.- Help track and control supply chain expenses, ensuring that procurement and logistics costs stay within budget.- Assist in identifying potential supply chain risks, including supplier delays, shortages, or logistical disruptions, and help develop mitigation strategies.- Help monitor supplier performance and ensure that they meet the company's delivery, quality, and cost expectations.- Collaborate with various internal teams (e.g., sales, warehouse, finance) to ensure smooth communication and operations within the supply chain process.- Support the continuous improvement of supply chain processes by identifying areas for increased efficiency, reduced costs, and better inventory management.